Sales Manager – Central Processing Unit (Consumer Finance Department)
Location: Hinckley
Company: V12 Sports and Classics
At V12 Sports and Classics, we're not just passionate about cars – we're passionate about people. Our reputation is built on delivering high-quality vehicles and unbeatable customer service. As we continue to grow, we're looking for driven individuals to join us on our journey.
Are you a dynamic leader with a passion for customer service and sales? Do you thrive in fast-paced environments and know how to bring out the best in a team? If so, we want to hear from you!
Key Responsibilities
* Lead and inspire a team of Business Managers to deliver outstanding customer service throughout the F&I (Finance & Insurance) journey.
* Create a positive, high-performance culture that drives the team to exceed group F&I targets.
* Act as the finance expert during the sales process, assisting customers in securing suitable funding solutions.
* Manage a pipeline of finance leads and collaborate with sales and specialist teams.
* Build and maintain strong relationships with our panel of lenders, staying updated on their latest policies and systems.
* Provide expert advice on finance products and identify opportunities to enhance revenue.
* Be the go-to resource for all motor finance queries and support overall F&I performance.
* Convert a high volume of inbound and outbound enquiries into appointments and successful sales.
* Drive team performance while ensuring compliance with all relevant regulations, including the FCA conduct framework.
* Monitor, coach, and develop team members through regular one-on-ones and performance reviews.
* Liaise with internal departments to ensure seamless communication and business operations.
What We're Looking For
* Proven experience as a Sales Manager, with a focus on maximising F&I revenue.
* Strong track record in driving sales and ensuring customer satisfaction.
* Ability to overcome objections and apply solution-based selling techniques.
* Exceptional leadership, coaching, and motivational skills.
* Excellent organisational and time management abilities.
* Confidence in handling performance-related challenges.
* FCA accreditation (or a willingness to obtain).
* A proactive, professional, and customer-focused attitude.
What You'll Get in Return
* Competitive salary with a performance-based bonus structure.
* Company car.
* The chance to work with one of the UK’s fastest-growing car supermarkets.
* A supportive and energetic team environment.
* Real opportunities for career development and progression.
Ready to take the wheel of your next career move?
Apply now and drive your future forward with V12 Sports and Classics.
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