The Role NEOM Wellbeing is seeking a Keyholder to join our team at the Brent Cross Shopping Centre for a part-time position of 15 hours per week. The selected candidate will be responsible for delivering exceptional customer service and ensuring that our store reflects the NEOM brand’s commitment to wellbeing. Your role will require you to demonstrate proficiency in managing store operations, including the responsibilities associated with opening and closing the store and supporting the store management team in daily operational tasks. You must be available to work weekdays, weekends, and, when necessary, late nights. Why Choose NEOM Wellbeing? As an award-winning, B Corp certified organization, NEOM Wellbeing is dedicated to promoting wellbeing in our communities and acting sustainably towards our planet. Our employees’ wellbeing is of utmost importance; therefore, we offer an array of benefits including additional wellbeing days, time off for volunteering, birthday leave, enhanced healthcare coverage, and competitive maternity leave policies. Our team members also enjoy a monthly product allowance and an attractive staff discount on our range of wellness products. We are looking for individuals who embody our core values, challenge the status quo, and approach every circumstance with a positive attitude. If you are someone who aligns with our ethos, we encourage you to apply. Key Responsibilities Drive sales and contribute to achieving company objectives. Oversee the opening and closing procedures of the store Support the team and store management with operational duties. Assist with stock management, including unloading deliveries and inventory organization. Ensure adherence to company standards regarding housekeeping, cleanliness, and visual merchandising. Consistently provide exceptional customer service that aligns with NEOM’s brand values. Maintain proficiency in Microsoft Office, Excel, and Google Drive. Requirements Candidate Requirements Prior experience in a retail environment, preferably in the health and beauty sector. A strong passion for wellness and wellbeing. Proven ability to provide excellent customer service. Aptitude for maintaining high standards within the store. Effective communication skills, treating all individuals with integrity and respect. Proactive and self-motivated with robust attention to detail. Ability to thrive in a fast-paced retail environment and adapt to evolving situations. Willingness to work flexible retail hours, including weekends and evenings. Benefits TIME TO CHILL - Up to 25 days holiday plus bank holidays BIRTHDAY TREAT - Time off on your birthday WELLBEING TIME - take some time to recharge and reset NEOM GOODIES - A free NEOM product each month, plus staff discount for you to enjoy HEALTH CARE - Cash back plans, outpatient cover, GP consultations, therapies and mental health support DO GOOD, FEEL GOOD - Time off for you to volunteer, plus support for personal fundraising effort Apply Now If you’re ready to share some Good Vibes in our Liverpool Street Wellbeing Hub and join the team at NEOM Wellbeing, apply below, we can’t wait to hear from you!