Supervisor
Location: Braintree Village
Contract: Permanent
Ready to be the face of our brand and engage with customers from the moment they set foot in the shop? Join our team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
Responsibilities
* Working alongside the store manager to reach personal goals and goals for your store
* Mentor team and connect with customers
* Expand professional skill set in luxury retail and cosmetics
* Opportunity to be a champion in piercing or stock-take across a range of stores
* Training and development opportunities
* Rituals employee discount
* Quarterly product allowance
* Team Referral Rewards Programme
* Numerous wellbeing initiatives and EAP
* Company and team event
* Motivate, coach and develop team instore along with the Store Manager
* Create a store with exceptional customer experience and store standards
* Build great relationships
About you
* Prior experience as a supervisor or team leader within retail or hospitality
* Strong motivation to meet performance targets
* A customer service mentality and team player’s work ethic
* Decision making and problem-solving skills
* Eye for detail, organised and structured
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