Join a leading independent technology and services provider as Operative 2!
Job Overview:
We have a fantastic opportunity for a warehouse logistics operative in the service logistics warehouse. You will need to have high levels of accuracy, attention to detail and a strong work ethic. Previous experience in administration and warehouse management systems SAP, Service Now, ITSM, WMCS, Excel, Word and Outlook, experience with customer web portal would be highly desirable although full training and mentorship will be provided. To be successful in the role you will be a great team player, have excellent communication skills and the ability to focus on serial number/asset tracking throughout the whole warehouse process.
Roles within the warehouse include Field Receipt Return, Sortation, Warranty Reclamation, Goods In Receipt, Error Handling this will involve booking in field receipt returns devices and peripherals through a scrap/store/repair warranty route; raising RMA’s for warranty reclamation, booking in purchase order receipts from external repair vendors or new goods from OEM’s, utilising a QR scanning tool to track repair orders that are raised internally through their repair cycle and ensuring that they are closed after workshop activity, creating transfer orders for back to stock items and creating manifests for new materials that are routed to our LTS warehouse. Further roles include dispatch which will involve using multiple transport vendor partners’ systems to create shipments and manifests as well as creating commercial invoices for exportations and loading/offloading shipments, check, and balance. A role in Stores will include picking and placement of stock using SAP MRP system as well as WMCS to control automated storage locations, working in a high paced, physical environment to meet tight deadlines and personal performance targets (PPT).
Location: Hatfield (AL10 9TW)
Rate: £13.63 per hour (PAYE) OR £17.69 per hour (via a Hays Approved Umbrella Company), in-scope IR35
Contract Length: 02-Feb-2026 to 07-Aug-2026
Hours: Monday to Friday (11:00 AM – 07:00 PM)
Main Responsibilities
* Receipting of components and devices received from field engineers from break/fix calls using multiple ERP systems to process those parts through the scrap, store, repair, or warranty routes.
* Updating SAP accurately
* Correctly identify all vendor parts
* Working with our courier partners
* Checking the warranty on all vendors web portals and accurately processing accordingly
* Managing the Service Level Agreement (SLA)
* Using Excel to maintain the reporting for all vendors.
* Maintaining the accuracy of serial and asset tracking
* Be meticulous when scanning components/devices onto the next stage of the process.
* Maintain high levels of housekeeping.
Key Requirements
* Strong attention to detail and good analytical skills
* Ability to work well under pressure to achieve targets and keep within SLA.
* Well-rounded previous experience in warehouse practices
* Able to prioritise workloads.
* Work well in a team environment
* Has the ability to resolve queries through effective investigation.
* Good numerical and Excel skills
* Strong written and verbal communicational skills
* Excellent timekeeping and a flexible approach to work demands.
Additional Information
Interview Process: Online/In-Person
How to Apply:
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.