Overview
Curious, engaging, witty and effortlessly intuitive: we are a new generation of lifestyle hotel delivering the unexpected in the heart of Mayfair. A stylish, imaginative home for the modern traveller, we redefine what it means to be a London hotel. Located on Half Moon Street alongside Piccadilly, The Mayfair Townhouse hosts 172 rooms & suites, The Dandy Bar, private gym and versatile event spaces.
Responsibilities
* To clean hotel bedrooms with pride to the high standards set by the Executive Housekeeper
* Take pride in the cleanliness and appearance of guest bedrooms and public areas - from our cabin rooms to deluxe suites
* Making beds, hoovering, cleaning and replacing room amenities in our complimentary dandy mini bar
* Follow all training given on products and equipment - safety comes first
* Be respectful to all guests and assist with their requests when required
* Assist your teammates in completing their tasks to ensure our guest expectations are exceeded
* Full and part time hours available
* Experience in housekeeping or cleaning is desirable
* Experience in high standards of face-to-face customer service
* Drive and passion to seek out opportunities to go above and beyond for our guests
* Confidence, enthusiasm and passion for your work and communication with colleagues
* A keen eye for detail, organisational skills and a flexible attitude
Qualifications
* Experience in housekeeping or cleaning is desirable
* Experience in high standards of face-to-face customer service
* Strong communication, attention to detail and a proactive approach
What’s in it for you
* Up to £35,000 package including tronc
* Employee recognition awards
* Cashback healthcare cover
* Dry cleaning of uniform
* Career development on your Mayfair journey with recognised training providers
* Generous friends and family rate at Iconic Luxury Hotels
* 25% discount on all food and beverage
* Wellbeing calendar of events
* Cycle to work scheme / safe bike store
* Season ticket loan support
* Refer a friend incentive
* Team social events, seasonal gifts and much more…
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