Join to apply for the Receptionist role at 5 Hertford Street.
5 Hertford Street is a private member's club in Mayfair. Our aim is to be a home away from home, where members are looked after by a team who know them by name. We are looking for a Receptionist to join our Reception team.
Overview
The Club offers a supportive environment with a focus on exceptional guest service. This role involves welcoming members and their guests, ensuring a courteous and efficient service to the highest standards, and handling general enquiries.
Responsibilities
* Welcome members and their guests in a friendly and professional manner.
* Provide courteous and efficient service, maintaining high standards of hospitality.
* Answer the telephone, manage bookings, and handle general enquiries.
Experience & Qualifications
* Significant experience in a similar position is essential.
* Experience of working in a busy restaurant is advantageous.
Working hours
* Flexibility to work 9-hour shifts within operating hours of 7am to 3am.
* Rotas: 5 days out of 6 from Monday to Saturday.
Benefits
* 33 days holiday per year (including bank holidays)
* Birthday day off
* Discounted gym membership with GymFlex
* Monthly well-being days with masseuse, reflexologist, and chiropodist
* Private medical insurance with AXA
* Private dental insurance with Bupa
* Workplace nursery scheme
* Cycle to Work Scheme
* Employee Assistance Programme – Hospitality Action
* Access to a company doctor
* Eyecare & specs vouchers
* In-house industry training
* Sponsored social events
* Recommend a friend bonus of £750
* Staff accommodation (subject to availability)
* Online retail discounts
* Free English classes
* Freshly prepared meals whilst on duty
Role details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Administrative
* Industry: Hospitality
To apply, please forward your up-to-date CV together with a covering letter to the link below.
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