To facilitate a high level of cash flow and seek to reduce and prevent aged debt in accordance with the prevailing credit control procedures and ensure all relevant financial key performance indicators are followed.
Responsibilities & Accountabilities
1. Ensuring timely payment of debts in line with payment terms and collecting overdue debt.
2. Effectively and efficiently resolving customer queries; escalating complex queries as required.
3. Accurately recording any invoice disputes relating to outstanding debt.
4. Keeping debt collection process up to date; maintaining debt collection process manually where required.
5. Reducing debtor days.
6. Reconciling customer accounts.
7. Liaising with other departments where necessary to resolve queries.
8. Performing customer credit checks as per Group policy and maintaining customer credit limits.
9. Assisting in the preparation of the credit control / KPI report on a weekly basis.
10. Developing and maintaining internal relationships across the Group.
11. Assisting the department in meeting all Key Performance Indicators.
12. Participating in any Finance project work when required.
13. Participating in cross training in all areas of Finance function.
14. Proactively seeking ways to improve Finance processes and systems.
15. Any additional ad-hoc duties as required to support the wider Finance function.
16. Participate in regular training/learning activities to maintain and develop skills and knowledge.
17. Adhere to all Stark policies, procedures and working practices.
18. Ensure the health and safety of yourself and others who may be affected by what you do; use work equipment provided safely and co-operate with managers to provide safe systems of work.
19. Any other reasonable duties as required.
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