Overview
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives offering support and respect in a safe environment treating each user as an individual and working with them to find the right treatment and care options.
Our core values are Be open, be compassionate and be bold and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals and live life to its full potential.
We have an exciting opportunity for a Receptionist and Administrator to join our busy Skelmersdale Service. Our Administrators here at Change Grow Live play an integral part in supporting the team in our mission providing administrative and clerical support to our teams enabling them to focus on delivering our services and ensuring our service users receive the help and support they need to achieve their goals.
Looking for a rewarding career where you can use your passion and skills to help others. We’re looking for a passionate and committed receptionist/administrator with a particular interest in working with people where support for alcohol and/or drug use has been identified as a need. If you’re looking to :
* Work for a caring organisation that believes in people
* Help people change their lives for the better
* Work within multidisciplinary teams ensuring that clients receive the right care at the right time
* Deliver services within a range of health and social care settings
* Be part of an amazing and ambitious workforce
If this might be the ideal role for you!
Location: Skelmersdale
Hours: Part Time 22.5 per week
Salary: £25,077 per annum (pro rata for part time)
Full‑time hours at Change Grow Live are 37.5 hours per week. For part‑time roles the salary and payments will be pro rata based on contracted hours.
Responsibilities
About the Role:
* First point of contact within the service to ensure that telephone calls and visits from service users outside agencies and Change Grow Live staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary.
* Ensure effective processing of correspondence/data entry as required.
* Collate, monitor and report data/information & statistics as required.
* Ensure that admin record‑keeping and communication within the project are maintained.
* Provide effective prescription and general administration across the service.
About You
* Knowledge of general office procedures.
* IT literacy including proficiency in word processing, Excel spreadsheets and data entry.
* Good interpersonal skills and a willingness to work flexibly as part of a team.
* The ability to respond to appropriate requests for assistance maintaining confidentiality whenever necessary.
* Solid numeric skills.
* Good organisational skills.
* Minute‑taking experience would be an advantage.
What we will give to you
* 25 days holiday (bank holidays) increasing annually for the first five years.
* Paid Wellness hour each week along with a Wellness hub and Employee Assist Programme.
* Contributory pension scheme.
* A great selection of benefits incl. discounts for shopping, cinema, holidays etc.
* Eligible for Blue Light Discounts.
* A friendly and supportive team.
* Training, career development & progression opportunities.
* Participation in our Refer‑a‑Friend scheme.
Please ensure that when completing your application form and supporting statement you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
Direct applications only. We will not be engaging agencies for this vacancy.
Note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time‑limited visas we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa – Overview.
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Closing Date: 5/10/2025
Salary Range (pro rata if part time)
CGL SPOT (19) (25077.00 - 25077.00)
ILW / OLW / Fringe
N / A - Outside London Weighting Area
This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.
Key Skills
* Multi‑line Phone Systems
* Customer Service
* Computer Skills
* QuickBooks
* Medical office experience
* Office Experience
* 10 Key Calculator
* Dental Office Experience
* Front Desk
* Administrative Experience
* Medical Receptionist
* Phone Etiquette
Contact: Zoe Macdonald
Employment Type: Full‑Time
Department / Functional Area: Administration
Experience: years
Vacancy: 1
Monthly Salary: 25077 – 25077
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