Role overview
Our business is truly special; part of the Eric Wright Group, and wholly owned by the Eric Wright Charitable Trust, we are a commercially focused business with a social purpose. Forward thinking and people focussed, we retain our traditional values and are extremely proud of our dedicated, passionate and friendly colleagues who live our values and work hard to make a difference every day. Our business would not be the business it is today without its people, we strive to develop and nurture talent, provide a positive healthy environment empowering our people to be the best they can be.
We have a fantastic opportunity for an Assistant Public Liaison Officer to join our award-winning Civil Engineering team on a 12 month fixed term basis. As the AssistantPublic Liaison Officer, you will support a pivotal role in ensuring the success of the works within the community. Supporting the PLO in building relationships with the local community and providing up to date information to ensure minimal disruptions to residents/stakeholders. You will complement theproductive relationships with local stakeholders that are directly affected by the works/construction site and ensure they are aware of what is taking place and when.
This role will will have regular travel to our sites around the North West.
Your key responsibilities will be to:
1. Act as a direct point of contact between the local community and site team.
2. Prepare and distribute written correspondence advising others of works and timeframes.
3. Make face to face contact with key people and stakeholders across our sites based in the North West.
4. Supportrelationships with local residents and business owners.
5. Support on our ongoing CSR targets by holding drop-in sessions for the public and local community where applicable
What you’ll be doing:
6. Supporting the maintenance ofon-going engagement with local business/community directly affected by the works.
7. Helping to maintainregular contact with targeted stakeholders, including community leaders, those who are most inconvenienced by the works.
8. Assisting with communication for residents, businesses and other local stakeholders
9. Supporting the PLO as aninformation resource for company stakeholder engagement, responding to questions and by proactively alerting them of construction works issues or changes that conflict with what has previously been agree.
10. Regular travel - This role involves travel to our sites based in the North West as and when required.
What You’ll Bring
11. Your ability to communicate effectively is important to this role, perhaps you've been in a communications-based role or stakeholder engagement role.
12. The ability to deal with situations with tact and diplomacy is an asset to the role.
13. Demonstrable ability to form positiveand long-lasting working relationships.
14. Able to relate and communicate with a broad range of people.
15. Able to involve yourself in the community and ensure a favourable outcome for all.
16. Highly organised.
17. The ability to support relationships with people at all levels with a personable approach.
18. Strong IT skills including
19. Able to present written and oral information clearly and engage the audience.
Our Values
At the heart of everything we do are four core values:
20. Integrity – We’re transparent, honest, and accountable. We build trust and deliver lasting impact.
21. Excellence – We go beyond expectations with expertise, determination, and attention to detail.
22. Respect – We’re inclusive, compassionate, and professional. Every voice matters.
23. Innovation – We think differently, solve problems creatively, and embrace a “can do” attitude.
How You’ll Work
We’re looking for someone who lives our behaviours:
24. Be authentic – Say what you mean, keep your promises, and build trust
25. Be accountable – Own your work, celebrate success, and learn from setbacks
26. Belong – Be part of something bigger, rooted in community and purpose
27. Be the best you can – Give your all, ask for support, and grow with us
28. Be motivated – Strive for excellence and take charge of your development
29. Be safe – Look after yourself and others—safe people, safe place
30. Be inclusive – Treat everyone with fairness, respect, and equality
31. Be empathetic – Listen deeply and value every voice
32. Be open – Share feedback, celebrate strengths, and speak up for what’s right
33. Be collaborative – Offer support, share knowledge, and learn from others
34. Be inspiring – Lead with positivity, embrace innovation, and foster teamwork
35. Be bold – Speak up, be curious, and help shape the future
Why Join Us?
36. Be part of a business that exists to make a difference
37. Thrive in a healthy, empowering environment
38. Work with passionate, dedicated colleagues who live our values
39. Enjoy real opportunities to grow and shape your future
40. Good salary and benefits offer
Our offer
41. Enhanced annual leave starting at 26 Days + bank holidays rising with service
42. Enhanced Paid Family Leave - maternity, paternity, adoption, fertility, compassion, bereavement, crisis, emergency dependants, and much more
43. Learning and development - we offer a range of learning opportunities to develop talent at all levels within our business focussing on technical competence, upskilling, compliance and governance and career development.
44. Pension — 6.5% employer contribution of your salary into your pension to help you save for the future
45. BUPA - optional scheme and can include your family to the scheme (50% contribution)
46. Group Income Protection – 50% of your salary covered for 3 years for long term illness
47. Health Plans – optional, including dental, cash health plans and critical illness
48. EAP – Employee Assistance Programme through Health Assured, supporting you and your family with advice, guidance and counselling on a variety of areas such as health, fitness, home life, finances and much more.
49. Mental Health support – through the Thrive app, approved by the NHS, provides tools, to tackle, prevent and manage common stressors such as sleep, bereavement, work issues etc. Also provides relaxation, breathing and meditation techniques and measures impact.
50. Savings scheme – Put aside an affordable amount for a rainy day in the future
51. Recognition awards – awards for long service and special birthdays
52. Onsite gym – we have a gym on site at Head Office – free to use
53. Company Doctor – for when you can’t get to see your own or if you have any health concerns
54. A comprehensive health and wellbeing strategy focussed on physical, emotional, financial and career wellbeing
55. A wide range of enhanced benefits to support your well-being and work-life balance
Our Ethos:
Working at the Eric Wright Group of companies is truly special. Owned 100% by the Eric Wright Charitable Trust, we are a commercially focused business with a social purpose, which means that after reinvestment in the business, our profit is donated to charity via the Trust. This ownership structure provides a high level of stability for the Group and supports longer-term commercial and charitable strategies. Our reputation is built on our Chairman's founding principles of a company that must be profitable, ethical and farsighted, as a result we have people, community and social value at our heart. The companies across the Group regularly collaborate to deliver outstanding results on bespoke projects for both public and private sector clients.
We are extremely proud of our dedicated, passionate and friendly colleagues who live our values and work hard to make a difference in communities every day.
Equal opportunity statement:
At Eric Wright Group, our clients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, who share of values, not just because it’s the right thing to do, but because it makes our company stronger.
Safeguarding if required
The Eric Wright Group is committed to safeguarding and promoting the wellbeing of its employees, contractors and clients and expects its people to share this commitment. Successful applicants may be required to undertake a Disclosure and Barring (DBS) check or Disclosure Scotland check and to provide proof of their right to work in the UK. We are committed to equal opportunities, inclusion and fairness across all employment opportunities and service delivery. All managers and employees are expected to promote our values to ensure our workplaces and services are inclusive and accessible.
Department EWCE Contract type Fixed term Hours 40 Salary Competitive Benefits Competitive salary, generous pension, holidays, income protection, health plans, paid family leave and much more!