Soft FM Cleaning ManagerLocation: HelensburghSalary: £34,000We're looking for an experienced Soft FM Cleaning Manager to lead the day‑to‑day delivery of high‑quality facilities services on site. This is a varied, hands‑on role with responsibility for both self‑delivered services and third‑party contractors, ensuring an exceptional experience for clients and customers at all times.The RoleYou'll be accountable for the delivery of all Soft FM services, including cleaning (site, mess, reactive and specialist), waste management, and associated facilities services. Acting as the client's representative, you'll manage, drive standards, lead teams, and ensure full compliance across health, safety, quality, and financial controls.Key ResponsibilitiesDeliver all Soft FM services in line with contractual agreements and SLAsManage and coordinate third‑party contractors and supply chain partnersLead, motivate, and develop on‑site facilities teamsMaintain excellent client relationships and proactively address needsEnsure statutory, health & safety, fire, hygiene, and compliance standards are metControl budgets, monitor spend, and ensure value for moneyIdentify service improvements, efficiencies, and commercial opportunitiesOversee audits, reporting, training, and accurate record‑keepingAbout YouProven experience in Soft FM management (essential)Strong people management skills, including performance management and developmentConfident managing reactive and planned works in a live environmentExcellent customer service and stakeholder management skillsHighly organised with strong attention to detailComfortable working within a robust corporate Health & Safety cultureFinancially astute with experience in budget and cost controlSmart, professional, and confident communicatorFull UK Manual Driving Licence (essential)Desirable QualificationsBIFM membershipBICSc / NVQ or equivalent cleaning qualificationIOSH or NEBOSH CertificateWhy Join Us?You'll be part of Compass Group, representing a brand known for quality, safety, and service excellence. We offer a supportive environment, opportunities to develop, and the chance to make a real impact on site every day.