Join to apply for the General HaulageSupporting Transport Planner role at Allelys
1 week ago Be among the first 25 applicants
Join to apply for the General HaulageSupporting Transport Planner role at Allelys
Get AI-powered advice on this job and more exclusive features.
General Haulage Supporting Transport Planner
Job Description
To assist the transport team to deliver an exceptional level of customer service to our customers through efficiently run transport solutions achieved by careful planning and briefing of drivers.
To assist the Operations Manager by ensuring profits are maximised through increasing revenue and reducing costs, wherever and whenever possible.
Role information
* Ensure all jobs are entered accurately into the transport management system to include all job paperwork and relevant driver documents.
* Raise route notifications for abnormal loads and ensure they are attached to the relevant jobs.
* Provide an exceptional level of customer service by ensuring phone calls are answered promptly and emails are responded to quickly.
* Responsible for raising customer quotations that fall inline with the company’s terms and conditions, ensuring that all exclusions and inclusions are clearly understood by the customer.
* Support the Transport Planner to ensure all transport operations are planned in the most cost-effective manner through shared resources by having an operational awareness of the fleet and its associated resources with the aim of increasing revenue and reducing cost.
* Continuously monitor driver progress to ensure jobs are running on time and to plan.
* To report any delays to the transport planners.
* To brief drivers in detail on all jobs providing a comprehensive set of instructions, times, dates, addresses, routes in and out of sites, loading requirements, points of contact onsite.
* To support the link between the transport office and warehouse and storage areas by communicating with relevant teams to ensure they are aware of load plans and trailer availability for loading.
* To provide cover for out of hours phone calls and in times of annual leave.
* Putting the health, safety and environment at the forefront of the team’s day to day proceedings, ensuring the team comply with and strive to exceed health and safety policy’s.
* Ensure drivers have the confidence to speak up or stop the job.
* Assist in processing drivers paperwork to ensure the information is captured accurately and matches the transport management system.
* Provide updates to customers to ensure they are aware of delays and the steps taken to resolve delays with jobs.
* Assist all areas of the transport office to provide support as and when required.
* Escalate any incident that may have a detrimental effect on the operations ability to deliver an excellent customer service.
Skills, Experience & Qualifications Required
* Ability to relate to staff at all levels.
* Ability to contribute effectively to a team working environment.
* Proactively contribute to creating a good team atmosphere.
* The ability to ‘think on your feet’ and use of initiative.
* A “can do” attitude.
* Professional and approachable.
* Flexible and reliable.
* Resilient and able to remain focused while working under pressure.
Qualifications/skills
* Full driving licence.
* Excellent verbal and written communication skills.
* Good IT skills- Microsoft Word, Excel, Power point.
* Excellent organisation skills.
* The ability to work as part of a team as well as on your own initiative.
How to apply
Please use the form opposite to submit your CV along with a covering letter and ensure that you include why you believe you are the right fit for Allelys. If you don’t have a CV available and would prefer to fill out our full application form, please select the option within our form for you to do this.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Transportation/Trucking/Railroad
Referrals increase your chances of interviewing at Allelys by 2x
Get notified about new Transport Planner jobs in Studley, England, United Kingdom.
Birmingham, England, United Kingdom 1 week ago
Birmingham, England, United Kingdom 4 hours ago
Birmingham, England, United Kingdom 1 week ago
Birmingham, England, United Kingdom 4 weeks ago
Birmingham, England, United Kingdom 2 hours ago
Walsall, England, United Kingdom 4 days ago
Transport Planner Apprentice - Birmingham
Birmingham, England, United Kingdom 2 hours ago
Public Sector – Principal / Associate – Birmingham
Development Planning – Consultant / Senior / Principal – Birmingham
Birmingham, England, United Kingdom 3 months ago
West Midlands, England, United Kingdom 3 days ago
Transport Planning and Consultancy Graduate Scheme
West Midlands, England, United Kingdom 8 months ago
Electricity Distribution - Network Planner
Birmingham, England, United Kingdom 5 months ago
Birmingham, England, United Kingdom 1 day ago
Swindon, England, United Kingdom 2 weeks ago
Swindon, England, United Kingdom 2 weeks ago
Birmingham, England, United Kingdom 7 hours ago
Birmingham, England, United Kingdom 7 hours ago
Birmingham, England, United Kingdom 1 week ago
Engineer/ Senior Mechanical Engineer, Rail Stations
Birmingham, England, United Kingdom 2 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr