About The Role
We are looking for a senior strategic leader to join our Group GenAI Centre of Excellence. Reporting to the Head of GenAI CoE Value Capture, you will ensure our GenAI investments deliver measurable value while shaping how the organisation evolves in an AI‑driven future.
You will build the frameworks, standards and operational foundations that enable effective GenAI delivery across the group, while also providing strategic analysis to guide our long‑term investment decisions and AI roadmap.
Location
This role is based in Cardiff with a hybrid working model, combining time in the office with remote work. Occasional travel may be required to support group-wide initiatives and engage with stakeholders across the organisation.
Key Responsibilities
Operational Excellence & Value Delivery
Develop and embed the GenAI operating model, roles, responsibilities and ways of working.
Set governance, risk and quality assurance standards, supported by playbooks and best practice guides.
Build KPIs, success metrics, impact measurement frameworks and leadership dashboards with FP&A.
Track benefits realisation and conduct post‑implementation reviews.
Maintain prioritisation and portfolio management processes, including business case review and investment challenge.
Monitor portfolio health, recommend adjustments, and provide senior delivery assurance to major programmes.
Strategic Analysis & Planning
Assess GenAI value potential across the organisation and quantify benefits (cost, revenue, efficiency, capability).
Build business cases for major investment themes and identify new use cases and emerging opportunities.
Model scenarios, adoption pathways and competitive/industry impacts; evaluate build/buy/partner options.
Produce strategic insights and position papers to support executive decisions.
Contribute to group AI strategy and policy development and represent the CoE in strategic and cross‑functional forums.
Essential
Skills & Experience Required:
Experience in strategy, operations, transformation, or a similar discipline.
Proven experience developing operating models and governance frameworks.
Strong analytical skills, including business case development and financial modelling.
Ability to navigate and influence senior stakeholders in complex matrix environments.
Knowledge of programme and/or portfolio management methodologies.
Understanding of GenAI concepts, use cases, and implementation considerations.
Ability to distil complex information into clear insights and actionable recommendations.
Desirable
Excellent written and verbal communication skills, including senior‑level presentations.
Familiarity with value management and benefits realisation approaches.
Personal Attributes
Intellectually curious with a strong interest in emerging technology.
Pragmatic, delivery‑focused and comfortable working at pace.
High integrity and commitment to value creation.
Resilient and adaptable in a changing environment.
Collaborative, confident and able to build credibility quickly.
Comfortable bringing structure to ambiguity.
What You'll Gain
Direct influence over how the organisation captures value from GenAI.
Exposure to executive leadership and strategic decision‑making.
Opportunity to shape and build critical operational and strategic GenAI capabilities.
Broad visibility across business units, functions and geographies.
Platform to grow into senior roles in strategy, transformation or technology.
Hybrid working from Cardiff, with some travel across the group.
Admiral: Where You Can
We take pride in being a diverse and inclusive business. It's a place where you can Be You, and show up as you are. We're committed to fostering a people-first culture where everyone is accepted, supported, and empowered to be brilliant. You can, Grow And Progress at a pace and direction that suits you, Make A Difference for our customers and each other, and Share in Our Future with all colleagues eligible for up to £3,600 of free shares each year after one year of service.
Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays). You also have the option to buy or sell up to an additional five days of annual leave.
We're proud of our people-first culture. In fact, we've been recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall Great Place to Work for over 25 years We're fully committed to making sure your progression is not slowed or halted by barriers related to race, gender, age, sexuality or any of the protected characteristics.
Our fantastic benefits make sure our colleagues have a great work-life balance; You can view some of our other key benefits here.
Disability Confident Leader
As a Disability Confident Leader, for candidates with a disability or long-term health condition, that opt into the Disability Confident scheme, we'll invite a fair and proportionate number of applicants that meet the essential requirements of the role to the first stage of our selection process.
If you need any adjustments or support with your application or during the recruitment process, just let us know. Please do email us or contact us on This number is dedicated to supporting candidates that require reasonable adjustments or support during the application process.