What's involved with this role: Temporary Family Involvement & Information Officer Reference no: Barnsley TCL 0008 C929 / 1 Pay Rate: £17.12 per hour PAYE 37 Monday to Friday, normal working hours This opening assignment is for 2-3 months City: BARNSLEY Basic DBS disclosure required Hyrbid working An experienced officer to work within the families information service to lead on our SEND Local Offer. The successful candidate will lead on the development and implementation of the information, advice and guidance service to families and carers with children and young people who have a disability or complex health need. This will include ensuring that information is tailored to their individual needs and readily accessible in a range of formats. Key Responsibilities Lead on the development and implementation of a multi agency Information Strategy for disability services for families and young people that is accessible, relevant and accurate, joined-up and user focussed. Provide professional advice, information and guidance, including signposting to other services where appropriate. Research and update information on relevant services offered in Barnsley, its neighbouring areas and national services. Input information into a database so parents and professionals have one point of contact for information. Lead on the local offer database, seeking feedback from users. Ensure that information is accurate and regularly updated. Produce news articles and lead on the production and distribution of a multi agency newsletter for families with disabled children - ensuring that young people and parents are intrinsically involved throughout the process. Plan, co-ordinate, deliver, evaluate and review outreach development and co-ordinate information/literature throughout the borough in centres accessed by families at the point of diagnosis and beyond. Maintain, develop and promote (using various mediums) a Barnsley Disabled Children’s Register to enable newsletters and other information to be provided to as many families as possible. Collate, analyse and present information, to inform the planning, development and delivery of services to disabled children and their families. Liaise with internal and external stakeholders including managers, employees, members of the public and partnership agencies to develop links and good working relationships. Develop and maintain knowledge of relevant local procedures and relevant national legislation. NB: Please feel free to apply to us direct via jobstclrec.com by quoting the job reference and job title exactly. To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do no t offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity. Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for. Other “Essential Requirements” – Please check to ensure that your CV addresses the following items: Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service. Qualifications: Level 4 in relevant discipline Knowledge: Knowledge of local and national strategies, policies and legislation relevant to the area of work Knowledge of the range of services available to disabled children young people and their families, both nationally and locally Knowledge and understanding of the needs of disabled children and their families Working knowledge of Microsoft applications Experience: Significant experience of providing advice, guidance and support to families with disabled and complex health needs children Experience of developing strong and effective links with a range of organisations in the public, private and voluntary sector Experience of working within a multi-agency team or environment Experience of working with IT and Communication/Information Systems Experience of producing written and statistical reports, information leaflets and guidance and contributing towards service plans Skills & Abilities: Strong customer services skills and the ability to give information in a sensitive and confidential manner Strong organisation and time management skills with the ability to work under pressure, being self-motivated and able to use own initiative under minimal supervision Excellent communication, negotiation and interpersonal skills with the ability to deal with a variety of internal and external stakeholders Ability to communicate effectively with the public using a suitable level of fluency in spoken English, in line with the English Language requirement for public sector workers. Ability to maintain comprehensive and accurate information Ability to use own initiative and work independently and as part of a team Ability to produce quality documentation including reports, ensuring they are suitable for particular audiences Ability to carry out research, including leading on focus groups to support information systems and to help develop/improve services ALD Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please