Cheshire West and Chester Council is a place where everyone can Thrive – through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money and Empowerment. The job will be working in a fast moving and hard working team of Revenues and Assessment billing staff. You will be required to deal with and respond to enquiries, either by telephone or via written correspondence in a professional manner and in line with agreed performance targets and standards. You will be carrying out prompt changes to our computer database and updating accounts, making decisions on exemptions, discounts and reliefs in line with the appropriate legislation and regulations. You will be a flexible and responsible individual who has an extensive clerical background where figure work and accuracy are both important. You will have knowledge of authority debt, Council Tax or Business Rates related legislation. You will be educated to GCSE level in at least five subjects (at grade C or above) including Mathematics and English, or equivalent. For an informal chat about this position then please contact Nick Joinson on 0151 337 6613 To find out more information about what it is like to work for Cheshire West and Chester Council including our rewards and benefits please see www.cwcrecruitment.co.uk No candidate will meet every single requirement - if your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Cheshire West and Chester Council are committed to equality and diversity in employment. Please see the Equality Policy for more information. Cheshire West and Chester Council have adopted a Local Living Wage for our employees which means that all employees will receive a minimum of £12.60 per hour for all contracted hours. For any technical enquiries please email Sourcingteam@ecwip.co.uk and quote job reference number in all correspondence.