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Employee relations support officer

Edinburgh
Registers of Scotland
Support officer
€30,000 a year
Posted: 5h ago
Offer description

Pension: 28.97% (RoS contribution)

Annual Leave: 38 days annual holiday, increasing to 42 days with length of service.

Duration: 12 months fixed term contract. This may be extended subject to business needs. Any qualifying OGD Civil Servants who apply, may also be appointed on secondment for the same duration.

Working Pattern: 35 hours per week. We are a flexible employer and will consider a variety of working patterns.

Location: Home / Office hybrid working. Offices in Glasgow and Edinburgh.

Number of vacancies: One

Registers of Scotland (RoS)

Registers of Scotland is a world-leading pioneer in land and property registration. We hold the answer to the question, "Who owns Scotland?" We're a modern, digital organisation and our success relies on building a diverse team of dedicated, skilled and motivated people.


The role

This role will sit as part of the Employee Relations (ER) team within the wider People and Change function.

The ER Support Officer will support the ER advisors with all of the below activities:

* Coaching, supporting, and guiding our leaders and people managers across the organisation, to translate our people policies and procedures into practice.
* Variety of ER casework and people issues.
* Advising on and enabling resolution through a fair and consistent process in line with policy and wider employment law.
* Communicating clearly and concisely to a wide range of stakeholders, respecting diversity at all times, whilst taking personal responsibility for your experience of our service.
* Keeping up to date with employment law changes and understand how this applies to specific cases.

We are seeking a confident communicator with strong administration skills and experience managing sensitive work, including the judgement to ask for help, elevate issues, or act independently.

In this role, you will demonstrate strong attention to detail and a diligent, pragmatic approach to supporting policy reviews and progressing casework management.


On a typical day you will…

* Provide day‑to‑day support to the ER team with HR cases.
* Produce and review HR data and statistics on a regular basis to inform progress and drive improvement.
* Monitor HR policy renewal dates and work in partnership with the ER Advisor to update policies in line with legal requirements and developments.
* Promote policies and practices that drive improvements in equity, diversity and inclusion across RoS.
* Support ER Advisors and RoS Managers with HR cases by taking notes and issuing correspondence linked to ER casework.
* Monitor the ER mailbox and act as a first point of contact for enquiries from a range of stakeholders, including managers, employees and third‑party suppliers.


This job is for you if you want…

* Work with purpose: working for the people of Scotland to set the bar for land and property registration worldwide.
* Flexible and hybrid working: depending on the role and team requirements, work when and where it’s best for you and your stakeholders.
* Benefits: enjoy pay progression, pension contributions of up to 28.97%, up to a year’s parental leave, and 38 days annual holiday, increasing to 42 days with length of service.
* Investment in professional development: we invest in all our people so that they have the right skills to be productive and confident in their job.
* Diversity and Inclusion: We are an ‘Investor in People’ and a ‘Disability Confident’ employer. We are inclusive, stronger together, and committed to putting our people first.
* Positive work culture: RoS is an agile, digital organisation using leading-edge technology. Colleagues understand their role in achieving our strategy and have the autonomy to deliver.
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