Location: Leyton Depot, London
Contract Type: Fixed Term (12 months)
Annual Salary: £28,900
Working Pattern: Full Time
Are you ready to join a dynamic team in the transportation industry? We are looking for an enthusiastic Service Performance Administrator to support our Service Performance team based in the vibrant Leyton area. If you thrive in a fast-paced environment and have a passion for providing administrative support, we want to hear from you!
About Us:
Our organisation operates over 1,500 vehicles across east and southeast London, connecting communities and delivering exceptional transportation services. Since 1980, we have been committed to high standards and customer-focus, ensuring that every journey is a memorable one.
Key Responsibilities:
In this role, you will:
Provide day-to-day administrative and clerical support to the Service Performance team.
Assist the Performance Manager with the effective allocation of rotas and ad-hoc requirements.
Compile work rest day records and manage holiday rotas for Controllers & Road Supervisors.
Generate daily delay reports and run Excel reports for business analysis.
Draft statistical reports and audits as needed.
Support disciplinary inquiries and long-term sickness interviews.
Oversee equipment distribution and maintenance for Service Controllers.
Log and investigate service complaints, ensuring timely responses.
Draft letters and memos on behalf of the Performance Manager.
Deputise for the Service Performance Admin Lead when required.
What We're Looking For:
We seek a candidate with:
Strong administrative skills and attention to detail.
Excellent communication and interpersonal skills.
Self-motivation and the ability to work under pressure.
Proficiency in Microsoft Word and Excel.
Strong planning and prioritisation abilities.
Why Join Us?
We offer fantastic perks, including:
A competitive salary and company pension scheme.
Free financial education and affordable loans.
Discounts on holidays, retail, and cinema outings.
Dental insurance and vehicle breakdown cover.
Free travel for you and a household member.
An employee assistance program for 24/7 support on personal and work-related issues.
Opportunities for career development and secondments across our UK business.
A collaborative and inclusive working environment with employee networks for diverse communities.
Are you excited about contributing to a team that values excellence and innovation? If you have a passion for administrative support and a desire to make a difference, we encourage you to apply!
Application Process:
Please submit your CV and a cover letter detailing your previous administrative experience and proficiency in Microsoft Word and Excel.
Join us in making a difference in our communities! We are an inclusive employer and welcome applications from all backgrounds.
Let's create exceptional journeys together!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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