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Customer service advisor - welsh speaking

Cardiff
Permanent
Akkodis
Customer service advisor
Posted: 15 October
Offer description

Customer Service Advisor - Welsh Speaking Fully Remote Akkodis are currently working in partnership with a leading service provider to recruit a number of Customer Service Advisors with the ability to communicate in both Welsh and English. There are opportunities to work on either a day shift or night shift pattern. Day Shift: £26,267 per annum Night Shift: £31,846 per annum (shift allowances included) The Role As a Customer Service Advisor you will provide world class customer care via phone, email, and social media. The Responsibilities * Deliver exceptional customer service * Resolve customer enquiries via phone * Respond to customers via social media * Resolve web queries and enquiries via email The Requirements * Fluency in Welsh and English both spoken and written is essential for the role * Great communication skills and a knack for problem solving * A customer focused nature with excellent listening skills * Computer literacy - Microsoft Office 365 This role is vital in delivering high-quality service so if you're confident communicating in Welsh and English and thrive supporting customers, you could be the perfect fit. Apply now! Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world...

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