Customer Service Advisor - Part-Time Evenings (Merthyr Tydfil), Merthyr Tydfil
Client: EE
Location: Merthyr Tydfil, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views:
4
Posted:
08.05.2025
Expiry Date:
22.06.2025
Job Description:
Type: Part-time, Permanent
Salary: £25,087.00 pro-rata, rising to £25,684.00 pro-rata after 8 months, plus uncapped commission
Hourly rate: £12.82
Hours: 20 Hours per week
Are you someone who enjoys solving problems? Perhaps you like gaming or tinkering with technology? If so, your transferable skills could lead to success in a Customer Service Technical role with EE.
Join our Mobile Technical Team in Merthyr Tydfil, where you'll be engaging with customers over the phone, assisting with various mobile tech-related queries. Whether it's a simple device question or a more complex issue, your support helps keep our customers connected to their loved ones. Every day brings new challenges and opportunities to make a difference.
No specific experience is necessary; if you're naturally helpful, calm, and good at building relationships, we can train you on the rest.
We value flexibility and understand life can be unpredictable. We offer options to schedule your own breaks, bank time, and occasional home working to support your work-life balance.
What’s in it for you?
* Starting hourly rate of £12.82, plus incentives and bonuses
* Huge discounts on EE & BT products, saving you hundreds of pounds annually
* Access to online GP services 24/7 for you and your immediate family, fully funded
* Market-leading paid carer’s leave, up to 2 weeks
* Family Leave: 18 weeks full pay and 8 weeks half pay in the first year
* Support for your career development and growth
* Volunteering days to give back to your community
* Optional private healthcare and dental coverage
Join a supportive team with meaningful training and opportunities to build a lasting career. What are you waiting for?
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