Head of IT & Systems
ERP, Brightpearl, Shopify, Loop based in Norfolk paying up to £60k, the role is Hybrid. We are seeking a systems architect to lead the e-commerce engine and ERP integrations for a prestigious brand with a national retail presence.
Opportunity
This is a rare opportunity to lead the digital evolution of a prestigious brand that is currently investing heavily in its internal systems. It is not a front-end design role; it is a high-level position for a leader to own the back-end engine room of a high-volume retailer. You will modernise a leading-edge stack including Loop, Shopify, Brightpearl, and Peoplevox, ensuring seamless connectivity between sales and operations. If you are a technical leader who enjoys the complexity of integrating new warehouse systems and 3PLs to drive global growth, this role offers strategic influence and technical ownership.
Company
A prestigious brand with a significant network of retail outlets across the UK and an equally massive online presence. It is a true multi-channel success story, with its e-commerce operations matching its national retail footprint. The company is upgrading its systems infrastructure to support a global, multi-omnichannel environment, remaining stable yet fast-growing, and valuing data integrity and premium customer experience across all touchpoints.
Role
As Head of IT & Systems, you will be the architect of the back-end ecosystem. While front-end developers manage the website's look, you will ensure the seamless plumbing of the business. This involves managing the deep integration between Shopify, ERP systems, and warehouse management (WMS). You will oversee the data flow through Loop for returns and Looker for analytics, ensuring the tech stack scales as the company moves into larger warehouse accommodation. This is a hands-on role focused on supply chain efficiency, system stability, and proactive management of Shopify and Brightpearl.
Why the Role Exists
After sustained online growth, the business is investing in this leadership position to bring systems architecture expertise in-house. The role is essential to ensure the company's digital footprint is scalable and future-proof for the next phase of global expansion.
Call to Action
If you are a commercially minded leader with a proven track record in the Shopify ecosystem and ERP management, this is the perfect time to join a household name. Apply today to secure your place in the process – interviews are happening now.
Desired Skills and Experience
Shopify Plus Ecosystem Management
ERP & WMS Integration (Brightpearl/Peoplevox)
Data Architecture & Analytics
Strategic AI & Automation Implementation
Cyber Security & Resilience
Supply Chain & Logistics Technology
Cloud Infrastructure & FinOps
Vendor & Contract Management
Agile Project & Product Delivery
Commercial Strategy & Stakeholder Leadership
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