Job Description
Engineering Systems Support Engineer (PLM / Teamcenter)
Sector: Global Manufacturing
Location: Staffordshire - 5 days a week onsite - Sponsorship available
We’re recruiting an Engineering Systems Support Engineer to join a Group IT Engineering Systems team within a large manufacturing organisation. The team supports global engineering functions by ensuring critical engineering applications are stable, secure and performing as expected.
This role is support-led, acting as a key escalation point across a suite of engineering systems, with Siemens Teamcenter (RAC & Active Workspace) at the core. You’ll balance 2nd and 3rd line BAU support with system improvements, upgrades and global project work.
What you’ll be doing
You’ll play a central role in keeping engineering systems running smoothly across a global user base, including:
1. Providing 2nd and 3rd line support for engineering applications, including Teamcenter.
2. Acting as a point of escalation for complex incidents and system issues
3. Monitoring system performance, generating reports, and resolving identified problems
4. Performing root-cause analysis and implementin...