An exciting opportunity has arisen for an experienced Sheltered Housing Officer to join a well-established local authority’s Supported Housing team. This role focuses on delivering enhanced housing management services to residents living in sheltered accommodation, helping to promote independence, safety, and a high standard of living. Key Responsibilities: * Act as the main point of contact for residents, visitors, contractors, and partner agencies within the scheme. * Deliver a comprehensive housing management service to support residents in maintaining their tenancy. * Signpost and refer residents to appropriate services and community resources. * Monitor and report tenancy breaches, anti-social behaviour, and support with disputes or complaints. * Ensure the safety and security of the building, including regular inspections, emergency procedures, and health & safety checks. * Oversee communal areas including cleaning standards, laundry facilities, and guest rooms. * Report and follow up on building repairs and maintenance issues in both communal areas and individual flats. * Assist with resident engagement activities including scheme meetings and consultation events. * Maintain accurate records in line with data protection and safeguarding procedures. * Provide cover for other schemes when required and active...