Lettings and Tenancy Services Manager
Service: Property Services
Hours: 37.5 hours per week
Salary: £32, 975 pa
Location: Grimsby
Closing Date: 5pm Wednesday 8th October 2025
We are looking for a Lettings and Tenancy Services Manager to lead the delivery of a fair, ethical and person-centred housing service for young people and young families in North East Lincolnshire. You'll be responsible for managing tenancy systems and policies, supervising two team members, and ensuring young people are offered safe, quality homes with clear support from the start.
The Role:
* Oversee fair and effective property lettings, tenancy sign-ups and move-on processes
* Supervise and support two team members: the Referral & Reception Worker and the Tenancy Sustainment Worker
* Monitor rent payments and tenancy conditions, and take proactive action to prevent arrears or tenancy breakdown
* Work closely with internal teams and external partners to meet the needs of tenants
* Contribute to the compliance of the Consumer Standards as produced and revised from time to time by the Regulator of Social Housing
* Use data and feedback to improve services and contribute to the strategic development of the property service
* You will need a UK driving licence and access to a car for work
HOW TO APPLY:
Please read the Role and Person Specification, along with our Recruitment Pack. Download the application form and monitoring form at returning them via email to no later than 5pm Wednesday 8th October.
Interviews will take place w/c 13th October.
Please do not send a CV. All forms must be completed.
Job Type: Full-time
Pay: £32,975.00 per year
Work Location: In person