The Service Manager will lead the operational management of a range of Accommodation and community-based services across North Manchester Accrington and East Lancs. These services have been developed to meet the needs of people who have a Mental Health Needs and or Learning Disability.
As Service Manager you will ensure that our services are of the highest quality, and meet all Commissioning and Contract Standards and requirements. You will demonstrate this through co-ordinating comprehensive quality and contract monitoring processes. You will ensure that the care and support delivered is truly personalised and provided in accordance with agreed care plans, enabling service users to enjoy wellbeing, quality of life and develop community connections. You will promote and re-inforce a culture of responsive, person-centred practice and active support across the services, with relationships based on respect and unconditional positive regard.
Your role will include responsibility for:
1. Recruitment and selection of staff matched to needs of service users
2. Management and support of a team of managers and senior staff
3. Deployment of staff to meet the needs of service users
4. Ensuring continuous, reliable and consistent service delivery at all times
5. Maximising positive outcomes for all service users
6. Performance management
7. Auditing and Quality Assurance
8. Compliance with...