Salary
£k+ About SureScreen Materials
SureScreen Materials is a UKAS-accredited testing laboratory, delivering consultancy, failure investigation, and in-house testing and analysis using a broad scope of techniques supporting a wide range of industries. Our mission is to deliver responsive, expert materials consultancy, operating as a trusted partner to our clients. About the role
To deliver high-quality technical services in materials analysis, failure investigation, and consultancy. To exceed client expectations in accuracy, efficiency, and turnaround time. The role encourages continuous personal improvement, and contribute to client satisfaction, technical leadership, and business growth. Responsibilities
1. Conduct technical work including failure investigations, materials consultancy, testing, and analysis, aiming to exceed client expectations in quality and turnaround time. Ensure all work is methodical, ethical, well-documented, and clearly communicated.
2. Act as a technical lead to provide ongoing mentoring, support, and training to colleagues.
3. Authorise technical reports created by the technical team and where necessary amend, critique, feedback to the author to ensure technical outputs are sound and there is continuous improvement of report writing and alignment in reporting style and language across the team.
4. Use, interpret and report a broad range of relevant laboratory instruments including hardness testing, SEM, SEM-EDS, OES, FTIR, XRF.
5. Maintain high standards of sample chain of retention and document organisation. Continuously identify opportunities to improve procedures, systems, software, and equipment.
6. Take a proactive approach to workload, seeking additional tasks to support the business and colleagues, and contributing to a positive team environment.
7. Prepare and issue accurate technical quotations promptly and lease with the client in a personable manner to support their requirements.
8. Use laboratory equipment in line with standard operating procedures. Promptly report and assist in resolving any equipment or facility faults.
9. Support and improve the Quality Management System, with working knowledge of ISO and commitment to high-quality, accredited outputs.
10. Take personal responsibility for health and safety and communicate any risks or improvement opportunities to the management.
11. Engage in your own ongoing professional development through hands-on work, training, technical writing, and competency evaluations.
12. Support the sales and marketing team by providing technical input, identifying leads, and participating in client outreach and campaigns. Create and review technical content for social media, whitepapers, and the library of failures, ensuring accuracy, clarity, and confidentiality.
Requirements
13. Technical background in materials with 5+ years industry experience (essential)
14. A degree or equivalent in science, material science, engineering, metallurgy (essential)
15. 2+ years experience in working in a business with ISO accreditation (essential)
16. To have chartership status with the Engineering Council or Science Council (desirable)
17. Commercially savvy to ensure quotations are competitive, find opportunities and to assist in business growth
18. Excellent customer service and communication skills
19. High attention to detail
20. Well organised
21. Maintaining a positive ‘can do’ attitude
22. Is self-motivated and results driven
23. Is a resilient and reliable team player
About SureScreen Materials recap
Joining SureScreen Materials means becoming part of something bigger, where expertise meets integrity, and where people truly matter. You’ll have the opportunity to make an impact, growing trusted relationships, shaping new markets, and representing a brand valued for being responsive, professional, trusted, and personable. Applications are reviewed on a rolling basis, so early applications are encouraged.