What’s the opportunity?
As part of the Retail team, you’ll be based within our store in Watford welcoming customers in and talking to them about our gorgeous furniture.
Department: Retail
Location: Watford
Compensation: £26,070 - £28,155 / year
Description
As a Retail Sales Advisor you can earn more as you sell more — our uncapped commission structure puts you in control of your income.
What does the role involve?
* Welcome customers into the store and support them in finding the perfect piece of furniture for their home
* Accurately complete customer orders and process finance applications
* Accountable for delivering personal sales and KPIs
* Work within the team to deliver a 5 star customer experience
* Make sure the showrooms look their best through general housekeeping, cleaning and moving furniture when it’s needed
* Help to make sure our showrooms are warm, friendly, safe environments for everyone within them
* Continuously develop and maintain knowledge on all Poltronesofà products and services
* Undertake, as required, other duties in keeping with the general nature of the role
What’s in it for you?
* Basic salary between £22,297 - £26,166 with no cap on commission
* In this store, our Retail Sales Advisors earn on average £800 - £1200 per month on top of their basic salary
* Guaranteed commission of £400 per month in your first three months
* Competitions and incentives
* 33 days holidays including bank holidays
* Employee benefits platform – access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!
* Colleague Discount
* Career progression
* Enhanced Maternity, Paternity and Adoption Leave
* Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics
* Virtual GP – Access to a GP service 24/7
* Salary finance scheme
* Pension Scheme
* Death in Service
* Life assurance
INDMP
Who are we looking for?
The most important thing for us is that you’re the right fit for our team. And if you’ve got a knack for making customers smile, can work confidently within a team environment and have buckets of energy and motivation, then we think you’d be perfect. While sales experience can sometimes be an advantage, it’s not a game‑changer – personality and the ability to learn new skills is just as important!
We’re looking for the following qualities
* Sales driven with a passion for driving a 5 star customer experience
* Experience within a customer facing role
* A real people person – the ability to build strong relationships with our customers and colleagues
* A team player
* Flexibility to work shift patterns
* Strong work ethic, resilient, self‑starter and a can do attitude
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