Business analyst

Job Description

5x Operational Recovery Business Analyst (Contract)

Location: On-Site, Edinburgh

Contract: ASAP – December 2025

Interview Process: 1 stage

Urgency: ASAP, Must be Immediately Available to Start


Are you a detail-driven Business Analyst ready to take on a complex, fast-paced operational recovery challenge? Join a major financial programme focused on remediating APP cases, untangling workflows, and driving real change across operational processes.

You’ll be part of a high-performing team tasked with tackling a backlog of cases, identifying failings at scheme level, and shaping process improvements that deliver lasting impact.


What you’ll do:

* Analyse operational processes & workflows to identify bottlenecks and remediation opportunities
* Perform root cause analysis and define corrective actions at scheme level
* Document and standardise sub-processes to build a central knowledge base
* Support process simulation and documentation using automation or AI tools
* Collaborate closely with the wider team to upskill internal staff and transition processes to BAU
* Contribute to case remediation, from investigation through to operational completion