We are seeking an enthusiastic individual to join us as a Veterinary Head Receptionist atBeechwood Veterinary Practice.
Location: To be based mainly at Beechwood Kidsgrove Clinic
Contract: Maternity Cover
Hours: 38-40hours per week
About the role:
Day-to-day responsibilities will include:
* Managing the Receptionist team, including training and providing support and guidance
* Supporting with Recruitment and liaising with the internal recruitment team
* Financial responsibilities such as till reconciliation and debt reconciliation.
Additional Day-to-day duties of the role will include:
* Answering phones and booking appointments
* Responding to queries via phone, in person and email
* Registering new clients
* Completing insurance forms
* Dispensing medications
* Taking payments
* And most importantly; providing a warm and welcoming experience to our clients arriving at the practice
What we're looking for in our Veterinary Head Receptionist:
* Leadership skills would be highly desirable
* Resilient with the ability to cope with potentially distressing and emotional situations
* An excellent communicator with strong empathy
* Excellent customer service skills and experience in dealing with members of the public
* A positive attitude and excellent teamwork skills
* Proficiency in Microsoft Office and other database management and operating systems
What we can offer you:
* Salary will be dependent on experience and skills
* All the usual CVs benefits!
To apply for this position, please click 'Apply Now'.
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