Want to make a positive difference to Sheffield and its residents? Fancy a new challenge by leading one of the Enforcement teams within Parking Services?
Do you put people at the heart of what you do, show openness and honesty and work together to get things done?
If yes to all of these then this could be your next exciting role???
We have opportunity for 1 x 37 hours Operations Manager – Parking Enforcement
We need enthusiastic and motivated individuals who can drive the change the service needs, while ensuring day to day delivery is kept to the highest standard.
Parking Enforcement is one of the largest frontline team within the service that operates 7 days a week including evenings the applicant will have experience in managing people and developing frontline teams.
Experience of working in a parking related job is preferred in applying for this post.
This position calls for a leader and specialist in the field who can inspire, engage, and influence internal and external partners. You will be adept at developing integrated ways of working, ensuring value for money, and quickly building connections with people. Your ability to listen to others and build solutions, accordingly, combined with your strategic, tactical, and emotional intelligence, will ensure you are a collaborative and encouraging leader who can strengthen connectivity across the council and develop relationships with Councillors, senior leaders, national agencies, stakeholders, and businesses in delivering key political priorities.
Are you ready to join a leadership team that is dedicated to delivering Sheffield’s key ambitions? If you are, we want to hear from you.
Operations Managers are responsible for managing different functions within parking services. Reporting to the Parking Services Manager the successful applicant will work closely with their fellow Operations Managers to improve and evolve the whole service.
This is an exciting opportunity to help shape a service into being one of the best performing parking operations in England. Sheffield City Council's Parking Services is one of the largest local authority operators in England. The service has a turnover of £13 million per year and manages over 11,000 bays across the city. Approximate 15,000 parking permits are processed each year. Over 100,000 Parking, CAZ and Bus Lane Penalty Charge Notices were issued last year. The service has gone through significant modernisation and change. Recent service improvements have included the introduction of paperless parking permits, introduction of a customer portal to support motorists appealing fines and using the Chatbot, implementation of a new web reporting platform for residents and businesses to report parking issues, the introduction of a new pay by phone cashless parking payment provider and the introduction of the Clean Air Zone scheme. We are a growing service and have achieved a great deal, but we need talented, positive and dedicated people to ensure we continue to make a difference for Sheffield.
Are you ready to join our management team that is dedicated to delivering Sheffield’s key ambitions? If you are, we want to hear from you.
We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.