About The Role
Are you passionate about supporting young people to thrive? As a Night Intensive Housing Worker, you'll play a vital role in delivering a safe, supportive, and empowering environment for 16 - 25 year olds in our accommodation-based service.
You'll provide professional out-of-hours support, ensuring the safety and wellbeing of residents, while helping them work towards positive outcomes.
Key Responsibilities
* Provide housing management, welfare advice, and support to help young people sustain accommodation.
* Ensure the safety and security of the building and its residents at all times.
* Engage proactively with young people, offering guidance, signposting, and emotional support.
* Monitor and maintain accurate records of resident interactions, risk assessments, and incidents.
* Conduct room and building checks, report repairs, and ensure health and safety compliance.
* Respond to emergencies and safeguarding concerns, liaising with external agencies as needed.
* Promote customer involvement through consultation and feedback activities.
* Manage low-level anti-social behaviour, and support young people in resolving disputes.
Why Join LiveWest?
* Being part of an Ofsted-registered service that makes a real difference in young lives.
* A values-driven culture that prioritises safety, collaboration, and continuous improvement.
* Development opportunities – Access training and qualifications to grow your career.
* Inclusive values – We celebrate diversity and are committed to equity and respect.
* A supportive team environment, where your voice is heard and your wellbeing matters.
We have 8 full-time positions available working 37 hours per week. Rolling 4 rota with 4 nights on, 3 nights off, 3 nights on, and 4 nights off. They are 11-hour shifts including a break. These are Monday - Sunday roles with Bank Holidays classed as normal working days.
Positions are available in Pool (Camborne), Redruth, St Austell, Truro, and Penzance.
Interviews will be held from 15th August, depending on your area. As we have 8 positions, please apply promptly. The vacancy will close once all positions are filled.
For more information, please view our candidate information pack. Appointment is subject to a satisfactory enhanced DBS check.
About The Candidate
To succeed as a Night Intensive Housing Worker, you should have the essential skills and experience for a level 1 role (see our candidate info pack), and the following:
* Experience working with young people or in supported housing (paid or voluntary).
* Understanding of issues like homelessness, mental health, substance misuse, and safeguarding.
* Knowledge of housing and welfare benefits.
* Strong communication and record-keeping skills.
* A Level 3 qualification (or willingness to work towards one) in youth work, health and social care, or related fields.
* Desirable: Mental Health First Aid, safeguarding training, knowledge of Ofsted supported accommodation regulations.
Please note: We cannot sponsor visas; applicants must have the right to work in the UK for the full duration.
About The Company
Our Rewards and Benefits:
* Generous Annual Leave: Starting at 26 days plus bank holidays, increasing to 30 days with service, with options to purchase extra days.
* Pension Contributions: Up to 9% employer contributions with our Defined Contribution scheme.
* Health Benefits and Perks: Healthcare cash plan (up to £1,100/year), virtual GP, discounted gym memberships, retail discounts including Blue Light Card.
* Learning and Development: Ongoing personal and professional growth opportunities.
* Family Support: Policies to help balance work and family, including a new child payment.
* Wellbeing: Mental health support, enhanced sick pay, wellness campaigns, free flu jabs.
* Travel Schemes: Cycle to Work and Car Benefit schemes.
* Community Engagement: Up to four paid volunteering days annually.
About Us
At LiveWest, our mission is to create a home for everyone. We pride ourselves on our values of safety, collaboration, and continuous improvement. With 1,800 colleagues serving 80,000 customers, we are committed to nurturing local talent and supporting our communities.
We foster an inclusive environment where diversity is valued. We are members of Inclusive Employers, a Disability Confident Employer, and signatories of the Armed Forces Covenant. We welcome applicants from all backgrounds and experiences.
Join us in building vibrant, inclusive communities. Every voice matters, and every contribution counts.
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