Operational Solutions – Assistant Manager
We’re growing and want you to be a part of our journey. Isio is recruiting for a Pensions Consultant to join our Pensions Operational Solutions Team as an Assistant Manager, where we are at the forefront of enabling schemes to deliver the best outcomes for members.
Working with some of the largest and most complex pensions schemes in the country, we support schemes to deliver their strategic goals by undertaking reviews of pension scheme data, benefit calculations, and processes and controls. We are focussed on delivering solutions and positive outcomes to our clients and their members.
As part of this role, you’ll be working in Isio’s Actuarial & Consulting team – over 400 pensions consultants and actuaries advising a diverse range of clients and stakeholders across the private, public and not‑for‑profit sectors. We advise on everything from helping trustees and sponsors to manage their defined benefit plans, running large scale communications projects, and implementing alternative reward and pension provision.
Role and Responsibilities
* Contribute to the successful delivery of projects to support the Operational Solutions (OS) team revenue targets.
* Perform a client‑facing role with some of the largest and most complex DB and DC schemes, and insurers.
* Engage directly with pension providers, insurers and public service schemes in the UK.
* Provide support on projects to deliver:
o Reviews of data quality
o Pension benefit calculations
o Administration operations
o Service improvement plans
o Data management plans and benefit remediation projects
* Involvement in GMP reconciliation and data cleansing work prior to GMP equalisation, or other data and benefit audit projects, and carrying out more complex benefit calculations.
* Produce client deliverables usually in report style format and attend meetings to discuss findings.
* Check the work carried out by more junior colleagues and support training and mentoring within the team.
Key Skills & Experience
* Solid understanding of Defined Benefit (DB) and Defined Contribution (DC) pension schemes, including their administration and regulatory requirements.
* Previous experience as a consultant or an experienced Pensions Administrator in a consultancy‑based environment, ideally with client‑facing experience.
* Ability to review and interpret complex data and reports, ensuring accuracy and compliance.
* Experience in technical aspects of pensions administration, including calculations, benefit audits, and service improvement plans.
* Knowledge of UK pension regulations and compliance requirements to ensure all activities meet legal standards.
* Experience of working on multiple projects simultaneously, ensuring timely delivery and quality outcomes.
Demonstrated Commitment to our Core Purpose
* Power in Partnership: Working in partnership with our clients & each other – building open and trusted relationships.
* Future Focus: Pushing our industry forward by solving problems in better ways that benefit both our clients & society.
* Strength in Difference: Working with diverse perspectives to find better solutions.
* People First: Recognising that pensions is a people business; people are the source of Isio’s expertise and their lives are affected by our advice.
What we offer you
Isio is a people business, and we’re committed to helping our great colleagues gain a wide variety of experience, significant development opportunities and progression through the business.
You can find out more about Isio and the benefits we offer here: Isio - Careers & Benefits.
About Isio
Isio was ‘born’ in 2020 from the sale of KPMG UK’s Pension Practice to a private equity firm. An industry‑leading challenger, we provide diverse expertise spanning Pensions, Investment, Benefits and Wealth to give clients an integrated experience.
Isio is built by challengers, innovators and forward‑thinkers, grounded around a vision which strives to deliver greater financial confidence for everyone. We empower and develop those who join us – valuing curious minds and giving people the freedom to outperform.
At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. By adhering to these principles, we create a stronger, more innovative and supportive environment for all.
We have offices across the UK and many of our roles offer a hybrid, flexible approach to work to help create a work‑life balance that works for you. Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates.
If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please email hrrecruitment@ISIO.com
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