About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.
About the Location
Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five‑star hotel remains the centre of attention, as a new chapter begins in its history. The hotel is a beautiful grade II listed building and former HQ of the Port of London Authority, with 100 rooms, 41 residential apartments (31 of which are in a FS run transient rental programme), a stunning ballroom that has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a spa with 8 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic food and beverage offering including Mei Ume (Chinese/Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar).
Spa Receptionist
Part Time – 24 hours per week – Four Seasons Hotel London at Tower Bridge
The Spa Reception team plays a vital role in creating a calm, welcoming, and seamless experience, setting the tone for everything that follows. We are looking for a Spa Receptionist to join our spa team on a part‑time basis, working 24 hours a week across three days. This role is ideal for someone seeking a part‑time schedule, who enjoys guest interaction, organisation, and working within a tranquil, professional environment.
The Role
As a Spa Receptionist, you will be the first point of contact for our spa guests. You will welcome guests warmly, manage appointments with accuracy, and provide knowledgeable guidance on treatments, services and products. You will work closely with therapists and spa leadership to ensure smooth daily operations, handling payments, preparing reports, and maintaining a calm, attentive presence throughout the guest journey.
What You Will Do
* Welcome spa guests and ensure a warm, professional arrival experience
* Manage bookings, schedules and enquiries with care and attention to detail
* Confidently explain treatments, products, services and pricing
* Process payments and prepare daily administrative reports
* Coordinate closely with therapists to ensure appointments run smoothly
* Maintain an organised reception area aligned with Four Seasons standards
What We Are Looking For
* At least one year of experience in a spa, hotel or customer‑facing reception role
* Confident communication skills and excellent personal presentation
* Strong organisational skills with high attention to detail
* Comfortable using computers and booking systems
* Ability to remain calm and professional in a busy environment
* Experience with Opera or similar systems is an advantage but not essential
* Right to work in the UK
* Part‑time availability with a consistent schedule, rather than full‑time hours in the short term
Working Pattern
* Part‑time position
* 24 hours per week
* Three shifts per week
* Eight‑hour shifts
What We Offer
* £22,000 per year inclusive of salary and service charge
* Excellent training and development within a luxury spa environment
* Complimentary meals while on duty at Pepys Cellar, with refreshments available throughout the day
* Life insurance while on duty
* Bupa Dental and MediCash plan available
* Season Ticket Loan and Cycle to Work scheme
* Free uniform and professional dry cleaning
* Employee recognition programmes
* Annual themed employee events and regular social, charitable and sporting activities
* Access to Wagestream for additional pay flexibility
Join Our Spa Team
If you are looking for a high quality part‑time role within a world‑renowned brand, with a consistent schedule and supportive team environment, we would love to hear from you.
We look forward to receiving your application.
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