New Home Sales & Customer Care - Covering The North West, North East & Scotland đźŹ
Location: Glasgow & surrounding areas (within 45 minutes’ travel)
Employment Type: Full-time, Permanent
About the Role
An exciting opportunity has arisen for an ambitious and customer-focused Sales Advisor to join a well-established and fast-growing housebuilder in the West of Scotland.
This is a fantastic time to join a busy and successful region with multiple new developments launching over the coming months. You’ll play a key part in delivering an exceptional customer journey — from initial enquiry through to legal completion — while achieving sales targets and representing the brand with professionalism and enthusiasm.
The ideal candidate will have experience in new homes sales or a strong background in customer-facing sales, such as property, retail, or the travel industry. What matters most is attitude, energy, and a genuine passion for helping customers find their perfect new home.
Key Responsibilities
* Manage all aspects of the day-to-day running of the sales complex.
* Achieve and exceed reservation and completion targets.
* Deliver an exceptional customer experience throughout the buying journey.
* Guide potential purchasers around show homes and stock plots, providing detailed information about the development and available incentives.
* Liaise closely with purchasers, solicitors, mortgage advisors, and site teams to ensure a smooth process from reservation to completion.
* Maintain accurate customer records using the company CRM system.
* Attend weekly sales meetings and contribute ideas to drive performance.
* Support colleagues and cover other developments when required.
Candidate Requirements
* Previous experience in a face-to-face sales environment (new homes, estate agency, retail, or travel experience all considered).
* Confident, proactive, and highly organised.
* Strong communication and negotiation skills.
* Ability to work both independently and as part of a team.
* IT literate with strong attention to detail.
* Flexible, reliable, and customer-focused.
Training & Development
* Comprehensive training is provided, typically lasting 6–12 weeks depending on experience.
* You’ll be paired with an experienced Sales Advisor, gaining exposure to multiple developments and learning best practices.
* Progression is encouraged, with a clear track record of internal promotions within the team.
Working Pattern
Thursday to Monday:
* Thursday – 10am to 7pm
* Friday & Monday – 10am to 5pm
* Saturday & Sunday – 11am to 5pm
Salary & Benefits
* Basic Salary: Competitive DOE
* Uncapped Commission: 0.2% of net selling price (50% on missive, 50% on completion)
* Additional Bonuses:
* ÂŁ75 for preferred mortgage advisor referrals
* ÂŁ50 for express mover scheme
* 5% commission on customer extras
* Holidays: 25 days + bank holidays (option to buy additional days after qualifying period)
* Benefits: Pension, private healthcare, life assurance, and other company perks
About the Team
You’ll be joining a dynamic, supportive sales team of 20+ advisors across the region.
The culture is friendly and collaborative, with a strong emphasis on attitude, professionalism, and equal opportunity.
With several new site launches planned and a healthy landbank, this is a secure and exciting time to join a growing division that values its people and invests in their development.
Contact
Email: lucy.wainwright@foresiterecruitment.co.uk
Lucy Wainwright | Associate Director
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