Overview
Join to apply for the e-Resources & Serials Specialist role at Birmingham City University.
Library and Learning Resources are looking to appoint a highly motivated, team orientated, and customer-focussed individual as an e-Resources and Serials Specialist to our recently formed e-Resources and Serials Team. Based within the wider Content and Open Research team, you will also have the opportunity to collaborate closely with colleagues from other teams including Inter-Library Loans, Open Access, and Reading Resources. As a member of the e-Resources and Serials team, you will play an essential role as our new team learns together to develop and review our procedures and workflows to manage the complete lifecycle of e-Resources and serials.
What we offer
The full-time starting salary is normally £35,331 per annum, with progression to £39,002. Grade: E. Full-time, permanent. Interviews to be held in early November 2025. Flexible or part-time working available.
Key Focus for 2025-2026
* Managing supplier support calls in our integrated library system.
* Developing purchasing criteria for Artificial Intelligence content.
* Enhancing e-Resources and serials through promotion and communication.
* Tracking, mapping, and reviewing our subscriptions calendar.
Key Responsibilities
* Contribute to the ordering, claiming, receipting, renewals and cancellations of e-Resources and serials.
* Harvest and interpret usage data for e-Resources and serials.
* Contribute to the management of licences for e-Resources and serials.
* Manage and audit e-Resources and serials in our integrated library system and discovery tools.
* Support the development and maintenance of authentication for e-Resources and serials.
* Contribute to the promotion of e-Resources and serials.
* Trouble-shoot enquiries for e-Resources and serials.
* Attend internal meetings with other University departments and external meetings with suppliers and networks.
* Contribute to the development of processes and workflows, and delivery of projects relating to e-Resource and serials.
You will have excellent communication and presentation skills, experience of working in a customer-focussed environment, experience of ordering and finance, commitment to service development and continuous improvement, ability to work independently and as part of a team, excellent organisational skills, including ability to plan own work and that of others, and experience of working positively with internal departments and suppliers.
About Library And Learning Resources
Library & Learning Resources (L&LR) is committed to creating a safe, welcoming, and inclusive environment with the goal of inspiring student success, enhancing staff productivity, and promoting well-being. The library service offers resources including millions of learning materials and study spaces across four library locations.
Please click the link to download the Job Description. The appointed candidate will normally be employed through our subsidiary company BCU Support Services Limited. LGPS applies as per policy.
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