Overview
You'll be the face of Toolstation, making a fantastic first impression, building long-lasting relationships and going above and beyond to make our customers happy. This isn’t your average retail role. It’s much more than just a store job. As a retail supervisor, you’ll serve customers, support the Store Manager, check deliveries, pick items from the warehouse and stock shelves. It can be hot in the summer and cold in the winter. If you take real pride in what you and the team do, our customers will notice and love us all the more for it.
Responsibilities
* Supporting: standing in for the Store Manager in their absence, motivating and engaging the team or coaching the team to grow sales and achieve targets.
* Mucking in: checking and unpacking deliveries, stocking shelves, cleaning the branch and putting orders together.
* Delivering great service: providing a great customer experience with a smile, and coaching the team to do the same.
* Asking questions and building relationships: making sure our customers leave the branch with everything they need for the job.
* Building a fun working environment: maintaining product availability and high branch standards, while ensuring the branch is somewhere everyone loves coming to work.
* Hard work and passion: you don’t need retail experience; just be focused on delivering great service and we’ll teach you the rest.
* A love of teamwork: be happy to muck in and get your hands dirty.
* A positive attitude: ensure our customers have a great experience while in our branch.
* Reliability: be there when we need you, be flexible and fun to be around.
* Yourself: bring your whole self to work and let your true personality shine through.
Development and opportunities
At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents so you can grow with our business and become one of our leaders of tomorrow. You’ll find every opportunity to be yourself and to bring your personality and potential to work plus many more opportunities to take your career in retail wherever you want – up the ladder, across the business or into another role in the Travis Perkins Group. You’ll be supported with training and development, including access to our Toolstation Academy programmes.
Benefits
* 22 days' holidays + Bank Holidays
* Company pension scheme and life assurance
* Bonus scheme
* Cycle to work scheme
* Save and buy as you earn
* 20% discounts across all Travis Perkins companies
* Financial education and support
* Recognition awards
* Discounts at over 1000 other retailers
* Family friendly policies around maternity, paternity, adoption and surrogacy
Toolstation. The story so far. We're one of Britain's fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self-builders all trust us to deliver more than tools. Our store expansion programme and the size and diversity of our Group mean we always have opportunities for ambitious people who want to grow with us.
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