Who are are
At The Stepstone Group, we have a simple yet very important mission: The right job for everyone. Using our data, platform, and technology, we create opportunities for jobseekers and companies around the world to find a perfect match in fair and equitable way. With over 20 brands across 30+ countries, we strive for fair and unbiased hiring.
Join our team of 4,000+ employees and be part of reshaping the labour market and becoming the worlds leading job platform.
The job at a glance
Join our team and youll be responsible for taking ownership of long-term client relationships and ensuring customers achieve maximum value from our products and services.Working in the Customer Successdepartment, you will work closely with our Sales team and other key departments to deliver a seamless client experience and support strategic business goals. Youll be a trusted advisor to your clients, using data-driven insights, best practices, and deep product knowledge to help them succeed. You will play a vital role as we reimagine the labour market to make it work for everybody.
Your responsibilities:
1. Drive client adoption and full utilisation of contracted products, identifying opportunities for added value and revenue growth.
2. Onboard and train clients using approved tools and methodologies to ensure a consistent and effective experience.
3. Define and ...