Customer Service Supervisor – Bow Street, Lisburn
We are currently recruiting for a Customer Service Supervisor to join our team at Bow Street, Lisburn.
Permanent, part-time role – 20 hours a week with shift flexibility to cover daytime, evenings and weekends.
As a Customer Service Supervisor, you will support the Customer Service Manager in running the cash office and checkout area ensuring that the team delivers the best service for our customers.
Responsibilities
* Be passionate about delivering exceptional customer service
* Ensure colleagues demonstrate the appropriate behaviours in the checkout area
* Provide colleagues with the appropriate skills and knowledge
* Be highly visible and approachable to customers and colleagues
* Operate and deliver processes that ensure the store meets all legal requirementsMerchandise the store to provide a welcoming customer environment that also delivers sales and profitability
* Protect and safeguard the Company assets
Qualifications
* Experience supervising/managing a small team in a fast paced retail environment
* Strong numerical and problem solving skills
* A flexible approach and a ‘can do’ attitude
* The ability to think on your feet
B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.
#J-18808-Ljbffr