Job Location
Eastern Blvd
Eastern Blvd
York, PA 17402, USA
Education
* High school diploma or its equivalent required.
Qualifications
* One year of experience in the medical field preferred.
* Knowledge and understanding of medical and billing procedures preferred.
* Proficient computer skills required.
* Ability to work efficiently and prioritize tasks in a high-volume practice.
* Understanding of procedures related to managed care plans.
* Effective communication and customer service skills, capable of dealing with diverse personalities.
* Ability to work independently and as part of a team, willing to assist others.
Essential Duties and Responsibilities
* Greet patients and visitors professionally and courteously.
* Register patients for scheduled visits, ensuring all demographic and insurance information is collected and entered accurately.
* Scan and verify patient identification and insurance cards, benefits, and eligibility.
* Verify managed care referrals as required by insurance.
* Collect copays and outstanding balances.
* Answer and direct phone calls promptly.
* Provide coverage for colleagues during absences.
* Maintain flexibility in scheduling and perform additional responsibilities to improve patient care.
* Keep work area neat and handle difficult situations tactfully.
* Schedule appointments and reconcile daily payments.
* Participate in staff meetings and perform other duties as assigned.
Supervisory Responsibilities
No direct reports.
Language Skills
Proficiency in English, both verbal and written, is required for effective communication.
Physical Demands
Prolonged sitting, light physical effort, manual dexterity, and maintaining a courteous demeanor under all circumstances. Accommodations available for individuals with disabilities.
Work Environment
Climate-controlled with occasional outside periods. Reflects general duties; not exhaustive of all work requirements.
Additional Information
This employer is an Equal Opportunity Employer. Applicants will be notified of their rights under federal employment laws. For more information, see the "Know Your Rights" notice from the Department of Labor.
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