2 weeks ago Be among the first 25 applicants
We're looking for an organised and enthusiastic Rental Customer Advisor for our Inverness Car & Van Rental branch.
We Offer
* 33 days' annual leave
* Flexible leave
* Generous employee discounts
* Private healthcare
* Workplace pension
* Extensive training
* Enhanced maternity and paternity leave
* ...and much more
Hours
Full time: 45 hours per week, 5 days out of 7 and alternate weekends
About The Role
As part of a busy Arnold Clark Car & Van Rental team, you'll work with management and other staff members to deliver the excellent service levels our customers expect from us.
The right person for this varied role will be flexible, organised and committed to providing a high standard of customer service at all times.
Day-to-day duties
* Delivering a consistently excellent level of customer care, both face to face and on the telephone
* Using your communication and organisational skills to ensure all tasks are completed effectively and efficiently
* Handling customer complaints and queries
* Monitoring and controlling expenditure
* Running daily reports and ensuring they're acted on
* Helping to promote the branch and a positive customer experience
* Occasionally covering at other branches when needed
Essential Skills
* Strong administrative skills
* Ability to work effectively as part of a team
* Good communication skills
* Flexibility to work shifts on a rota basis seven days per week and cover other branches
* A full UK driving licence
Nice To Have (but Not Essential)
* Previous experience of working in the rental industry
Our Culture
Arnold Clark is committed to creating a diverse and inclusive workplace. We value collaboration, diverse perspectives, and multiple approaches. We care about our employees and communities, nurture talent, and encourage ambition. Our employees are at the heart of everything we do—diverse in makeup, united in goals.
To find out more about Life at Arnold Clark, visit our website.
Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure checks.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Other
Industries
* Administrative and Support Services
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