TPS Sales Manager
Who are TPS? TPS provides independent garages and bodyshops with high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, KODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500‑strong national workforce and a management team that prides itself on creating a motivating and inclusive workplace where people are recognised and rewarded and are encouraged to go on a journey of learning and development.
About the Role
* Lead, manage and motivate the Parts Sales Executive Team to achieve and exceed sales targets.
* Continually monitor sales performance against set KPIs and take corrective action to ensure targets are met.
* With the support of the Centre Manager, plan and implement promotional activities and campaigns to enable sales targets to be met.
* Maintain product knowledge and awareness of competitor activity.
* Conduct regular 1:1 performance reviews to monitor individual KPIs and provide developmental or corrective support where required.
* With the TPS Centre Manager, create incentive schemes and rewards to keep the team motivated.
* Provide and maintain an excellent level of customer service via the team.
* Monitor delivery schedules with the Centre management team to improve service levels.
* Conduct business with the highest level of integrity and professionalism.
* Ensure the proper and accurate use of all business systems throughout the team.
* Ensure compliance with business standards and processes, financial, legal, warranty and ethical guidelines.
Requirements
* A proven track record of sales team management experience in a B2B environment and the ability to lead, manage and motivate a team of Parts Sales Executives.
* Passionate about providing a great customer service experience.
* A confident and capable communicator who can build strong relationships with all key stakeholders and clients.
* High degree of IT literacy and a proficient user of MS Office.
* Sales‑focused and results‑oriented.
* Passion or interest in the automotive industry or providing great customer service.
Seniority level: Mid‑Senior level. Employment type: Full‑time.
Location: Peterborough, England, United Kingdom.
Salary: £35,000.00 – £50,000.00.
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