Summary
We’re looking for a Food and Beverage Team Member. In this role, you’d be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out.
This location is in a rural area, so please think about how you’d get here for work, before applying for the job.
Contract type: This is a zero-hour contract, meaning we can’t guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We’ll try to give as much notice as possible.
Contract duration: Fixed term until November 2nd 2026
Hours/Working pattern: Shift could be up to 6.5 hours within the hours of 9.30am & 4.30pm. Weekend & bank holiday working may be required
Salary: £12.75 per hour
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
Rydym yn chwilio am Aelod Tîm Bwyd a Diod. Yn y rôl hon, byddech yn gwneud gwahaniaeth go iawn i waith yr Ymddiriedolaeth Genedlaethol, yn ogystal â helpu i roi diwrnod allan cofiadwy i bobl.
Mae’r lleoliad hwn mewn ardal wledig, felly ystyriwch sut y byddech yn cyrraedd yma i weithio cyn gwneud cais am y swydd os gwelwch yn dda.
Math o gontract: Contract dim oriau yw hwn, sy’n golygu na allwn warantu swm penodol o oriau bob wythnos. Er mai ein nod yw darparu patrwm gwaith cyson, mae angen hyblygrwydd gan y gall amserlenni newid yn ddibynnol ar anghenion y busnes. Byddwn yn ceisio rhoi cymaint o rybudd ymlaen llaw â phosibl.
Hyd y contract: Tymor penodol hyd at yr 2il o Dachwedd 2026
Oriau/Patrwm gwaith: Gallai shifft bara hyd at 6.5 awr rhwng 9.30am a 4.30pm. Gall gweithio ar benwythnosau ac yn ystod gwyliau banc fod yn ofynnol
Cyflog: £12.75 yr awr
Ar gyfer y swydd hon, bydd angen i chi gwblhau ein hasesiad ar-lein yn hytrach na defnyddio C.V. neu ffurflen gais ar-lein. Bydd hyn o gymorth i ni ddeall rhagor am eich cryfderau a rhoi i chi ragor o wybodaeth am y swydd.
What it's like to work here
Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. To find out more about what it’s like to work in a food and beverage team for the National Trust, Sut brofiad yw gweithio yma Buddion: Rydym am eich helpu i ofalu am y pethau sy’n cyfrif i chi, megis cynilo ar gyfer eich dyfodol, cael gostyngiad ar eich siopa wythnosol, neu eich annog i ddod o hyd i gydbwysedd rhwng gwaith a bywyd. Darllenwch ein pecyn, isod, i weld pa fuddion rydym yn eu cynnig i chi. I ddysgu mwy am sut brofiad yw gweithio mewn tîm bwyd a diod ar gyfer yr Ymddiriedolaeth Genedlaethol, cliciwch yma i wylio ein fideo.
What you'll be doing
As a Team Member, your main focus will be front of house, dealing directly with people. You’ll welcome and look after everyone who comes to the café. With your love of working with people, your ‘can-do’ attitude and your desire to provide an outstanding service, you’ll be making sure everyone has an enjoyable time. This is a lively business that’s constantly on the go, so teamwork and adaptability are crucial. You’ll be keen to understand what people want, to help them and to make recommendations. You’ll always keep the standards of food and drink preparation and presentation high. Using your excellent eye for detail, you’ll make sure all displays and signs are accurate and looking good. At times, you may need to help the kitchen team with preparing food.We’ll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.Yr hyn fyddwch chi’n ei wneud Fel Aelod o Dîm, eich prif ffocws fydd ar flaen y tŷ, yn delio’n uniongyrchol gyda phobl. Byddwch yn croesawu ac yn gofalu am bawb sy’n dod i’r caffi. Gyda’ch brwdfrydedd dros weithio gyda phobl, eich agwedd gadarnhaol a’ch awydd i gynnig gwasanaeth rhagorol, byddwch yn sicrhau bod pawb yn cael amser pleserus. Mae hwn yn fusnes bywiog sydd wastad yn brysur, felly mae gwaith tîm a hyblygrwydd yn hollbwysig. Byddwch yn awyddus i ddeall beth mae pobl ei eisiau, eu helpu a gwneud argymhellion. A byddwch wastad yn cynnal safonau uchel wrth baratoi a chyflwyno bwyd a diod. Gan ddefnyddio eich llygad rhagorol am fanylder, byddwch yn sicrhau bod yr holl arddangosfeydd ac arwyddion yn gywir ac yn edrych yn dda. Ar adegau, mae'n bosibl y bydd angen i chi helpu tîm y gegin i baratoi bwyd.Byddwn yn rhoi sesiwn gynefino i chi sy’n addas i'r swydd, a hyfforddiant alergenau a diogelwch bwyd, ac unrhyw fentora sydd ei angen i'ch helpu chi yn eich rôl. Gallwch gofrestru am ragor o hyfforddiant a datblygiad proffesiynol os ydych yn dymuno. Gallwch edrych ar y proffil swydd llawn yn y ddogfen sydd wedi’i hatodi. Nid oes angen i chi feddu ar yr holl wybodaeth, sgiliau a phrofiad sydd ar y rhestr; pwrpas hon yw rhoi llun llawn o’r hyn sy’n bosib yn y swydd hon.
Who we're looking for
No experience is needed, but we’d love to hear from you if you’re:
1. happy to work in a team or on your own initiative
2. a people person, who cares about giving great service
3. enthusiastic and willing to learn
Am bwy ydym yn chwilio Nid oes angen profiad, ond byddem wrth ein bodd yn clywed gennych chi os ydych chi’n:•rhywun sy’n hapus i weithio mewn tîm neu’n annibynnol•rhywun sy’n mwynhau ymwneud â phobl, ac yn frwd dros gynnig gwasanaeth gwych•rhywun brwdfrydig, sy’n awyddus i ddysgu
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
•Substantial pension scheme of up to 10% basic salary
•Free entry to National Trust places for you, a guest and your children (under 18)
•Rental deposit loan scheme
•Season ticket loan
•EV car lease scheme (for roles that meet the salary criteria)
•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
•Flexible working whenever possible
•Employee assistance programme
•Free parking at most Trust places