Administration Manager
Go back Dorset HealthCare University NHS Foundation Trust
The closing date is 04 January 2026
The Dorset Pain Management Service is a vibrant service, passionate about continuous service improvement. We are a multidisciplinary-professional team working across Dorset offering individual pain management programmes (groups or 1:1) alongside interventions/procedures (as clinically necessary). The staff mix includes Pain Consultants, Psychologists, Physiotherapists, pain and mental health Nurses and Occupational Therapists, Therapy Assistants, trainees from various departments and our hardworking admin support team.
We are looking for a dynamic individual to work across the Pain Service to increase service productivity and service improvement. You will work closely with all professional groups and led by the Service Manager. You will need to be good a problem solving, taking initiative and completing projects.
37.5 hours per week, work base is negotiable.
Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.
Main duties of the job
An average day would see you working with our Experts By Experience, admin team leads, clinical systems and theatre team. You will need to be good at working in a team, communicating with patients and using digital resources.
Under the direction of the Service Manager to:
* Undertake specific and defined pieces of work to support the Service Manager and service projects
* Manage the administration functions, systems and processes of the service.
* Develop effective working relationships with all staff and key stakeholders
* Develop standardised administration systems and functions in conjunction with the Service manager and Clinical Lead
* Direct line management of the Administration staff as appropriate and an overarching responsibility for the administration team staff as a whole
* Share time across admin offices service wide to ensure effective working relationships with staff and clarity on working practice is obtained and monitored.
* Work will be managed, with clearly defined objectives whichthe post holder will prioritise and deliver, but priorities maychange and the post holder will need to be adaptable.
About us
At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.
We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do
Job responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
We understand that using AI can be a useful and supportive tool when completing your application. However, we have also seen an increase in the over-reliance of AI tools which is negatively impacting applications as they remove candidates individuality, and it becomes much harder to get a sense of who you are and your authentic experience. If you do use AI, it should be used to enhance your application and not to create your supporting statement in its entirety. If we suspect you have used AI to create your supporting statement and this does not match your experience, we may withdraw your application
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contactdhc.wideningparticipation@nhs.net
Person Specification
Knowledge, skills and training
* Relevant degree or equivalent level of training and experience
* Significant experience and competence in the Microsoft Office suite particularly Outlook, Word and Excel.
Job specific experience
* Recent previous experience within a comparable role and level of responsibility
* Previous experience of developing and implementing defined administrative procedures
* Recent previous experience of working within a customer focused environment
Managerial/supervisory experience
* Experience in managing/supervising staff
* Demonstrated ability to analyse situations and to provide a resolution
* Demonstrated understanding of continuous quality improvement including audit
IT
* excel or systmone
* excel or systmone
* Able to plan, organise and prioritise activities and own workload
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Dorset HealthCare University NHS Foundation Trust
£31,049 to £37,796 a yearp.a. pro rata for part time
Contract
Fixed term
Duration
12 months
Working pattern
Full-time,Flexible working,Home or remote working,Compressed hours
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