E-Commerce Manager Hitchin (Hybrid working available) 40 hours per week - Monday to Friday Competitive salary and benefits package We have a fantastic opportunity for an experienced E-Commerce Manager to join our Promain team which is based in Hitchin. For over 35 years Promain Paints have been the UK's largest supplier of specialist industrial paint coatings, now part of the Brewers group we are looking for someone to lead the team in raising brand awareness, driving growth and presence across our online platforms. Our E-Commerce Manager will be responsible for the day-to-day management and trading of promain.com including maintaining product catalogue content, promotions and on-site experience. Using a variety of data and analysis, this role will play a key part in improving site conversion to meet revenue targets while maximising traffic to optimise revenue channels. You will be someone who brings high levels of attention to detail, has an analytical and data-driven approach to marketing and who enjoys identifying commercial opportunities to drive growth. Ranked in The Sunday Times Best Places to Work 2025 - Brewers Decorator Centres are the largest independent supplier of decorating materials supplying both trade and retail customers across the UK. Still a family-owned business, we are proud of our wonderful heritage of over 120 years in our industry and the growth of our network to over 250 stores nationwide in the Brewers Group. We place great emphasis on the development and growth of our colleagues - our mantra is to ‘help one another succeed’. To find out more about working with us visit www.Brewers.co.uk/careers We understand that neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process - we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can. As E-Commerce Manager, some key responsibilities will include: Working closely with stakeholders across the Brewers Group to create development roadmaps Overseeing website updates, product listings, categories, and banners Managing APIs, liaising with all third party suppliers including digital marketing and customer support platforms Coordinating SEO, popups (Klaviyo), discount codes, and datasheet uploads Writing and optimize product, blog, and category content Managing redirects, advise on SEO, and support YouTube content Creating and scheduling posts and moderating engagement Maintaining Google My Business and LinkedIn profiles Creating newsletters via Mailchimp to communicate product updates Designing digital/print assets such as banners, cards, leaflets and datasheets that support brand marketing and advertising initiatives Creating reports on sales and campaign performance using evidence and data collated through Google Analytics, Search Console, Merchant Centre and Shopping Feeds Who we are looking for to join the team: Proven experience in E-Commerce, digital marketing, or web management A strong understanding of SEO, Google tools and E-Commerce platforms (Preferred Magento 2 experience) Experience and design skills (Adobe Suite or Canva) with a willingness to learn new technologies Experience creating and owning content calendars and plans, working collaboratively with internal and external teams Excellent communication skills with the ability to use persuasion and influence to gain clear agreement and commitment from others Experience of E-Commerce project management Exceptional people skills with the ability to negotiate collaborative ways of working Strategic thinker with a hands on approach to problem solving, always looking for avenues for improvement Highly competent using Microsoft Office for a range of tasks including data analysis Exceptional attention to detail with the ability to work quickly and accurately to a high standard with a ‘right first time’ approach In return some of the benefits we offer include: Competitive salary 31 days holiday including bank holidays increasing with service Free life assurance 5% of your salary employer contribution to the pension plan (subject to employee contributions) Wagestream - a money management app that gives you access to a percentage of your pay as you earn it Employee Assistance Programme - accessible to colleagues, partner/spouse and dependents Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments Brewers Colleague discounts giving you huge savings on home improvements Discounts and rewards with selected partners - major high street brands, supermarkets etc Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis Comprehensive Induction Programme and ongoing development After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity/Paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District To apply for this exciting opportunity, please click the Apply Now button on this page to complete the mandatory application form. Please note -this role may be removed from listings before the closing date if we are successful in finding an appointment. Please ensure you fully complete the application process if you wish to be considered for this position. Due to the number of applications we receive, we are unable to respond to any applicants that do not complete the process.