Opportunity
We are looking for a proactive and customer-focused Finance Support Assistant to join our Finance Systems Support team. This is an exciting opportunity to play a key role in supporting and improving the Universitys finance systems, ensuring a smooth and efficient experience for users.
Working as part of a small collaborative team, reporting to the Finance Systems Manager, you will provide first-line (Tier 1) support for the key finance system, Unit4 ERP, and the University eShop. You will help users navigate processes such as purchasing, expenses, and financial reporting, while contributing to continuous improvement initiatives.
This role involves working to regular finance deadlines and supporting a wide range of users across the organisation. You will be expected to maintain confidentiality, work accurately under pressure, and contribute to a positive and inclusive working environment.
Key responsibilities
Acting as the first point of contact for finance system queries. Providing advice and troubleshooting support, supporting processes such as purchase and sales ordering, travel requests, expense claims, and journal entries.
Maintaining finance system data (e.g. accounting codes and user data) ensuring accuracy.
Running system interfaces, managing data uploads, and supporting routine financial processes.
Updating user guides, procedures, and knowledge base articles.
Contributing to system improvements by gathering feedback and supporting change initiatives.
Please be aware that the successful candidate for this opportunity will be required to pass a DBS check.
A bit about our department
The University of Salfords Finance Department is responsible for the overall financial management of the institution and its subsidiaries. The department is made up of a team of 80 staff and provides a full range of financial services to the University.
We work closely with Academic Units and Professional Services to maximise opportunities and ensure financial sustainability.
Whats in it for you?
Develop your skills in finance processes, ERP support, and process improvement
Generous annual leave of 32 days plus bank holidays with the option to buy additional holiday days
Flexible working, we support a culture of flexible and agile working to help you find the right balance
Professional development, we offer a comprehensive package of training and development opportunities to help you achieve your full potential
Our community theres a real sense of belonging here at Salford. We value diversity, in backgrounds and in experiences. Our difference makes us stronger, and together we share a passion for improving students lives
Please note this opportunity may close early depending on applicant volume.
Job Description
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