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Retail Sales Advisor
Would you like to work for a business with over 40 years of trading experience that has become a global success story? We really look after our colleagues’ future careers and actively encourage internal promotions; last year, 1 in 5 of our roles was filled through internal promotion.
You will contribute to the daily operations of the store. Be passionate and driven to achieve excellent store sales performance and meet key performance indicators, while delivering first-class customer service. Maintain a well-presented, commercial environment in line with company policies, creating a safe space for all store visitors. If you are looking for a role as a Retail Sales Advisor, then read on and consider applying — we’d love to hear from you.
We are looking for a Retail Sales Advisor for 20 hours a week, Monday to Friday, with flexibility required.
What will I be doing as a Retail Sales Advisor?
* Deliver first-class customer service in line with Nisbets expectations, ensuring all customer needs are met and encouraging repeat visits.
* Take ownership of contributing to store sales targets and KPIs, including Revenue, Margin, Conversion, Footfall, Quotes, and ATV to maximize profitability.
* Contribute to the store outreach plan using your local knowledge, which may include outbound sales calls, visiting customers, and participating in meetings and events in store.
* Perform general shop floor duties, including stock replenishment and processing deliveries.
* Ensure Visual Merchandising standards are met to drive customer engagement and repeat business by maximizing Store KPIs.
* Complete stock auditing tasks accurately, following manager guidance.
* Process customer payments in accordance with policy.
* Read, understand, and adhere to all retail policies communicated by your line manager.
* Maintain high standards of cleanliness on the shop floor, back areas, windows, and fitting rooms to ensure a healthy environment for customers and colleagues.
* Treat all visitors with respect and consideration, using training provided to handle difficult situations positively.
* Follow Health and Safety guidelines to ensure a safe environment for all visitors.
* Ask questions proactively to ensure understanding of all working practices and procedures.
What can I expect working as a Retail Sales Advisor at Nisbets?
* Competitive hourly rate of £11.70 and a benefits package.
* Performance-related bonus paid quarterly, pro-rated for part-time staff.
* 20 days holiday plus an attendance bonus, which can add up to 4 additional days off or a cash payment.
* Christmas Gift Payment.
* Ongoing training and support, both in store and through our learning management platform.
* Excellent opportunities for career development within retail or the wider business.
* Access to hundreds of high street discounts.
* Staff discount applicable to all products, with up to 60% off own-brand products.
* Employee Assistance Program with 24-hour counselling support.
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