Permanent
Location: Longcross - Surrey
Hours: 832 Annualised Hours – variable shift pattern
Pay: £14.74 per hour
Join Our Team as a Security Officer!
As a Security Officer you will bring excellent customer service skills, a smart personal presentation and be entrusted to protect premises, ensuring a safe working environment for visitors, staff and contractors. You will maintain a highly visible presence, prevent illegal or inappropriate activities, and respond to incidents in a professional and confident manner. We’d love to hear from you!
About The Role
* Provide a highly visible proactive security presence on and around the site with an emphasis on access and egress controls.
* Monitor CCTV systems – review, record, and report incidents, fault‑finding and reporting.
* Operate internal and external security patrols on a regular basis, ensuring familiarity with site layout, building and processes.
* Maintain logbooks and administrative tasks at the security desk – archiving paperwork, writing clear reports, ID card management, IT movements, records, etc.
* Detect and deter unauthorized activity throughout the site and report any suspicious persons immediately to the manager.
* Perform reception duties as directed.
* Know emergency evacuation/controlled movement procedures to a place of safety.
* Protect premises, property and personnel from theft, damage and violence; investigate unusual conditions and ensure buildings are securely locked.
* Respond to alarms efficiently as requested by the onsite supervisor.
* Play an integral role in any emergency including evacuation, dealing with antisocial behaviour, and first‑aid incidents (or assistance to trained first‑aiders).
* Investigate any matters of concern reported by the onsite manager.
Why Join Us?
* Annual leave entitlement of 5.6 weeks.
* Lifestyle benefits – mortgage and financial advice, vouchers for shopping outlets, employee referral scheme.
* Learning & Development – e‑learning courses, in‑house training, apprenticeships.
* Health & Wellbeing – life assurance, mental health support specialists.
* Online GP for you and your dependents.
* Financial support.
* Discounts on hundreds of retail sites.
* Progression opportunities – many team members advance to senior and site management roles.
* A welcoming, respectful team culture.
* Uniform and full induction provided.
* Cycle‑to‑work scheme.
What We Are Looking For
* Deliver excellent customer service.
* Basic IT skills.
* Ability to think and act quickly in emergencies or under pressure.
* Ability to deliver succinct and clear verbal and written reports.
* Reliability with high standards of punctuality and attendance.
* Able to work as part of a team.
* SIA DS licence.
Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis.
On occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications.
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