The Role
Mitie is looking for a technically qualified and commercially focused Facilities Manager to oversee the delivery of both hard and soft FM services across a portfolio of sites in Slough and the Home Counties.
This is a key client-facing role requiring strong operational leadership, technical expertise, and the ability to drive service excellence across a diverse estate.
Key Responsibilities
* Manage the end-to-end delivery of hard services (M&E, compliance, PPM, reactive maintenance) and soft services (cleaning, security, catering, waste, etc.)
* Ensure all technical services are delivered in line with statutory compliance and health & safety regulations
* Act as the primary point of contact for clients, building strong, trusted relationships
* Lead, develop, and performance-manage on-site teams and specialist subcontractors
* Oversee asset management, lifecycle planning, and maintenance strategies
* Manage budgets, drive cost efficiencies, and identify value-add opportunities
* Monitor service delivery against KPIs and SLAs, implementing continuous improvement initiatives
* Produce regular reports, support audits, and ensure governance standards are met
* Support mobilisation and project delivery across the portfolio when required
About You
* Proven experience managing both hard and soft FM services in a client-facing environment
* Technical background essential (e.g., engineering, M&E, building services)
* Relevant qualifications such as HNC/HND/Degree in Engineering or Building Services (or equivalent experience)
* Strong understanding of statutory compliance, including HVAC, electrical, and building systems
* Demonstrable experience managing multi-site operations
* Excellent leadership and stakeholder management skills
* IOSH/NEBOSH qualification or equivalent (desirable)
* Commercially aware with experience managing budgets and driving efficiencies
* Full UK driving licence