Administrative Officer (AO)
Location: Aldershot (Full-time, on-site)
Pay Rate: £12.86 per hour
Contract: Temporary (until end of June, likely extension to September)
Start: ASAP
Brook Street are recruiting for an Administrative Officer to join a busy court environment in Aldershot. This role combines office‑based administration with front‑of‑house court usher duties, requiring strong administrative skills and confidence in public‑facing roles.
Key Responsibilities
Administrative duties:
* Data entry, filing, printing and maintaining accurate records
* Managing case information and supporting civil case processes
* Preparing correspondence and documents using Microsoft Office
* Handling emails and internal communications
Court usher duties:
* Welcoming and guiding court users
* Escorting individuals to courtrooms and ensuring smooth proceedings
* Keeping parties separated where required
* Supporting judges and court staff
* Handling sensitive situations calmly and professionally
About You
* Previous administration or customer service experience (desirable but not required)
* Strong IT skills, including Microsoft Office
* Confident communicating with a range of people
* Able to remain calm under pressure and in sensitive situations
* Organised, reliable and able to work in a fast‑paced environment
* A team player with a proactive approach
Additional Information
* Fully office‑based role
* Enhanced DBS required (Brook Street will support with this)
* Interviews to be held in person as soon as possible
EEO Statement
Brook Street supports the Armed Forces Covenant and will interview all candidates who are veterans or spouses/partners of military personnel, provided they meet the essential criteria for the vacancy. As a Disability Confident Leader, we guarantee interview opportunities for qualifying candidates with disabilities.
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