London Marathon Events (part of the London Marathon Group) works to inspire, champion and increase activity in all ages, abilities and demographics. We do this through our successful event portfolio (which includes the TCS London Marathon and TCS Mini London Marathon, Brighton Marathon, The Big Half, Vitality London 10,000, Vitality Westminster Mile, Standard Chartered Great City Race and Swim Serpentine), through our extensive outreach programmes working with schools and community groups in London and across the UK and through our network of wholly owned or partially owned companies, such as Maverick, Run 4 Wales, Loch Ness Marathon Ltd, Caledonian Concepts, Athletic Ventures and Friday Night Lights
Our events raise millions for charities every year to improve the lives of individuals and communities and we passionately believe in the power of sport.
Diversity, inclusion and wellbeing are at the heart of everything we do, and we want to ensure they are at the heart of our company. We strongly value diversity within our workforce and recognise that different people bring different perspectives, lived experience, ideas and culture to the company. This difference brings with it great strengths, including diversity of thought. So, if you’re ready to be a force for good, lead change and want to make a difference to society, keep reading.
The role
The People Advisor plays a pivotal role in delivery a high quality, efficient and proactive people service across the organisation.
Bridging operational excellence with confident advisory capability, the role is responsible for leading core People Operations processes, ensuring robust compliance and delivering an exceptional employee experience at every stage of the employee lifecycle.
This position provides confident and credible employment law-aligned people advice across a range of employee relations matters, supporting all employee groups as a trusted expert advisor. The role partners with allocated business areas, develop a deep understanding of their goals and challenges and providing people solutions that enable organisational effectiveness.
The People Advisor will champion continuous improvement, driving efficiency, accuracy and operational discipline across people processes. The role collaborates closely with the Senior People Partner, People Administrator and Talent Manager to ensure smooth delivery of all people initiatives.
Key responsibilities
People Operations & Administration Leadership
* Own and oversee People Ops processes
* Drive operational excellence, ensuring accuracy, efficiency and continuous improvement across people administration and HRIS processes
* Maintain and audit employee records, documentation and compliance requirements
* Support payroll preparation through timely and accurate data changes
* Lead cyclical people activities including performance review cycles, benefit renewals and probations
* Administer employee benefits including enrolments, changes and provider liaison
* Support preparation and coordination for our compensation review process, including conducting role benchmarking using appropriate market data tools
People Advisory & ER
* Act as a confident first-line advisor to Managers and Employees, providing clear guidance on people policies, processes and employment law considerations
* Delivering day-to-day support and interpretation of people policies, ensuring consistent and fair application across the business
* Help to maintain our policy library by drafting simple policies, reviewing/update existing policies in line with legislation and proactively highlight gaps
* Keep up-to-date with employment legislation and interpret its practical application for stakeholders in a clear and accessible way, suggesting proactive changes
Partnering
* Build credible and proactive relationships with allocated client groups, developing a clear understanding of their priorities, structures and challenges
* Provide people insights and recommendations to managers
* Offer support on workforce planning, role design, talent mapping and grading discussions
* Partner with Managers to embed positive people practices, ensuring consistency and fairness in decision-making
* Promote and champion inclusive behaviours and DEI initiatives within Client groups
* Identify process gaps, inefficiencies and opportunities to streamline People Ops workflows
* Lead improvements to templates, workflows, documentation and guidance materials
* Support the implementation of new people policies, ensuring they are practical, accessible and understood by employees
* Collaborate with the Senior People Partner on people projects relating to reward, performance, wellbeing etc
Collaboration & Cross-functional Support
* Work closely with Talent on recruitment, onboarding and L&D activities
* Support the delivery of people inductions, policy briefings, workshops etc
* Partner with the Casual Staff & Volunteer People Partner during peak event cycles to ensure seamless integration and compliance for all workforces
* Provide cover or support for the People Administrator when required
Success Measures / KPIs
* High accuracy and consistency of policy advice and people processes
* Timely resolution of ER matters and effective risk mitigation
* Strong feedback from client groups on responsiveness and clarity of guidance
* High-quality delivery of cyclical people activities
* Demonstrated improvements in process efficiency and reduction of administrative issues
Required Skills
* Strong understanding of employment law and HR compliance
* Confident capability in handling routine ER cases with minimal supervision
* Experienced user of HRIS systems
* High proficiency in Microsoft Office
* Experience with benchmarking tools such as Willis Towers Watson
Required Experience
* Extensive experience working in a People/HR role with exposure to both People Ops and Advisory
* Demonstrated competence managing ER cases with sound judgement
* Experience creating HR documentation, policies or process guides
* Experience managing benefits and supporting compensation/benchmarking processes
* Proven ability to communicate confidently with stakeholders at all levels
* Highly organised, detail-oriented and able to manage multiple priorities in a fast-paced, highly agile environment
* Strong analytical skills, with the ability to interpret people data and provide insights
* CIPD Level 5 qualified or equivalent experience
* Experience supporting or contributing to people projects (e.g. reward, DEI, performance)
* Training in psychometric profiling tools (e.g. C-me)
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