“The world is yours with Meliá”
Discover a boundless path at Meliá, where
opportunities for growth and development are endless. Immerse yourself in a
journey that will take you to work in various countries and to be part of our
extensive global family
About Meliá White House Hotel NW1 3UP
Meliá
White House is a modern and elegantly newly refurbished hotel exceptionally
located next to Regent’s Park, within a short walk from the world-renowned
shopping streets of Oxford Circus & Regents Street. Warren Street, Great
Portland Street and Regent’s Park underground stations are all within a
5-minute walk.
** Salary
package: £27580// Hotel discounts // Health cash back plan // Meals on
duty // Pension scheme // Loyalty rewards and referral bonuses //
many more**
Reception Administrator
Mission: To
assist the Reception Manager in managing the daily operation of Reception,
controlling the arrivals list, with specific emphasis on account instructions
and keeping an up-to-date correspondence system ensuring all arrivals are
closely monitored and constantly updated at all times.
Responsibilities
will include, but are not limited to:
·
Ensure all staff is trained on ledgers and the
daily supervision on ledgers, along with the correct follow up of the ledgers
and any other administrative procedure.
·
Support and promote positive communication
links between Reception, Sales, Reservations and Accounts, enabling them to
provide the highest level of service at all times.
·
Ensure that credit is managed effectively, by
maintaining diverse accounts under control.
·
Check the next day’s arrivals list, ensuring
all details are correct, including payment details, correspondence backing up
and guaranteeing the bookings, credit arrangements and profiles up to date.
This includes groups and aircrews.
·
Daily supervise ledgers after Reception closes
the credit accounts, ensuring all ledgers are correct and/or passing them to a
nominated employee for correction within the shift. To control all ledgers of
the day ensuring they are clear without exception, noting any discrepancies and
communicating them to the Reception Manager.
·
To act as a liaison between Reception, Sales,
Reservations and Accounts, thereby communicating accurately information and
seeing that it is acted upon accordingly.
·
To ensure all hotel credit procedures are
strictly adhered to and all records are accurate.
What we are looking for?
·
OPERA knowledge
·
Fluency in English and additional
Spanish would be beneficial
·
Prior experience in a similar role
The successful candidate must already have eligibility to
work in the UK.
Because belonging to the great Meliá family is being VIP
* Holidays: 28 days’ holiday including 8 public holidays
* Contributory pension scheme
* Refer a friend bonus: £500
(subject to successfully completed 6 months’ probation)
* Discounted dental and health cover with HSF
* Great discounts with Melia Hotels Worldwide: (Friends & families
discounts)
* Personal Development: programs
designed to support your career right from the start, with unlimited
access to online learning platform
* Awards and Recognition Programs: Join a culture of recognition and reward, with loyalty
bonuses and referral incentives
* Career growth: fantastic
opportunity to progress and access to a network of over 350 hotels across
the world (subject to local right to work rules)
* High street discounts: with
Perks at Work
* Meals on duty, Payday Parties and Laundry
The successful candidate must already
have eligibility to work in the UK
At Meliá we are all VIP
Great professionals who make everyday
life easier and exceptional. From the junior to the most senior, all of them
have unique and important qualities that make working at Meliá an opportunity
for constant growth and a passport to create your future wherever you
want.
Our warmth, proximity and passion for
what we do make working at Meliá an unforgettable experience, full of emotional
moments and always with the feeling that you belong to a big family where we
have people like you, VIP People.
At Meliá Hotels International, we are
committed to equal opportunities between women and
men in the workplace, with the
commitment of management and the principles contained in Human Resources
policies. We also prioritize disseminating throughout the entire staff a
corporate culture committed to effective equality, and raising awareness about
the need to act jointly and globally.
We promote our commitment to equality and diversity, avoiding any kind of discrimination, especially related to
reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for
our success as a global company.
Additionally, we support the sustainable
growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.
If you want to be “Very Inspiring People“, follow us on:
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