Responsive Repairs (Social Housing)
Company: Leading contractor
Salary: Competitive + Excellent Benefits (Car Allowance)
Contract: Full-time, Permanent
Are you a repairs and maintenance professional looking to work in a forward-thinking environment?
We are working with a leading contractor who is seeking an experienced Repairs Manager to join their growing team.
The Role:
Predominantly office-based, you will be responsible for managing a team of operatives, ensuring the effective delivery of a high-quality responsive repairs service. You will monitor operational performance, drive customer satisfaction, and support continuous service improvements across the business.
Key Responsibilities:
* Lead and motivate a team of operatives to deliver an outstanding repairs service
* Monitor KPIs and drive high performance and service standards
* Respond to customer feedback and implement improvements
* Work collaboratively with senior management to deliver operational excellence
* Provide regular reporting on team and service performance
What Were Looking For:
1. Proven experience in managing responsive repairs, ideally within social housing or property maintenance
2. Strong leadership skills and a proactive approach
3. Commitment t...